US - Specialist: Seasonal, Part-time

About the role

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.

Responsibilities

• Sell and deliver a customer service experience that is unlike any other
• Understand and proactively stay up to date on Apple’s products, services, purchase options, and Product Zone sales processes
• Support your peers throughout the store by sharing knowledge about Apple’s products, services, and purchase options, and assist in offering ownership opportunities
• Maintain accuracy and follow guidance
• Perform other tasks as needed, including but not limited to providing customer service and support in other areas of the store

Qualifications

• Demonstrate knowledge of Apple products and services
• Personalize solutions based on customer needs, and effectively communicate them
• Work in a fast-paced environment, often supporting multiple customers at the same time
• Work in a team environment, demonstrating shared responsibility and accountability with other team members
• Show curiosity and openness to learning from others and helping each other grow
• Learn about and deepen your understanding of Apple products and services, and third-party products, to enhance the customer experience
• Be trusted with sensitive or confidential information, keeping with Apple’s core values

Pay & Benefits

Your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.