US People Manager

About the role

We are seeking an experienced and hands-on US People Manager to lead and deliver our people strategy across the United States. This role will support both our corporate office employees and retail store teams, including our flagship New York location, as well as remote employees across multiple states.

Responsibilities

• Act as the go-to HR contact for US managers and employees, providing guidance on policy, performance management, and day-to-day people queries
• Serve as the first point of contact for US employees and managers on policy, benefits, and performance processes, exercising judgement on what to resolve directly versus escalate
• Handle day-to-day employee relations matters with a pragmatic, solutions-focused approach, escalating complex or high-risk cases to your UK-based line manager and external employment counsel as needed
• Manage onboarding, offboarding, promotions, compensation changes, and organisational updates, ensuring every transition is handled accurately and with care
• Process and oversee US payroll (via Paychex or equivalent vendor), reviewing for accuracy and supporting the setup of new state payrolls as needed
• Administer benefits programmes (healthcare, retirement, wellness), managing enrolments and qualifying life events, and act as main point of contact for benefits queries and vendor relationships
• Benchmark and help evolve benefits offerings to remain competitive
• Maintain compliance with federal, state, and local employment law across multiple states, including tax requirements, leave administration, workers' compensation, unemployment claims, employment verifications, and required postings
• Liaise with outside employment counsel on offers, restrictive covenants, and escalated matters
• Flag material compliance risks or employment law changes
• Use data and reporting to highlight trends and support people decisions
• Partner with our Talent Acquisition team and hiring managers in supporting recruitment across corporate and retail roles
• Manage and deliver an engaging onboarding experience for all new US hires
• Help shape and roll out training programmes, development and engagement initiatives
• Foster a culture of continuous learning and growth, in coordination with the UK People Team

Requirements

You will need to have proven experience in a broad HR/People role within the United States, ideally in retail, consumer, or high-growth environments. Strong knowledge of US employment law, payroll, and multi-state compliance is essential. Experience supporting both corporate and retail populations is highly desirable. Hands-on approach with the ability to operate both strategically and operationally is also important. Excellent stakeholder management and communication skills are necessary, along with comfort working in a fast-paced, evolving environment.

Qualifications

The ideal candidate will have a degree in Human Resources, Business Administration, or a related field. A minimum of 5 years of relevant experience in a similar role is required. Proven leadership skills and a track record of delivering results are essential. Proficiency in Microsoft Office and HRIS systems is preferred.

Skills

Proven experience in a broad HR/People role within the United States, ideally in retail, consumer, or high-growth environments

Strong knowledge of US employment law, payroll, and multi-state compliance

Experience supporting both corporate and retail populations

Hands-on approach with the ability to operate both strategically and operationally

Excellent stakeholder management and communication skills

Comfortable working in a fast-paced, evolving environment

Benefits

We are offering an annual base salary of $100,000 to $130,000 for this role. The exact offer will reflect your experience, skills, and location. We are an activewear brand created by women, for women. Women who strength train, women who love to move. Women who take up space – physically, mentally, unapologetically. Because we believe every woman deserves to feel strong in her mind, body and spirit – and look amazing in the process!