US Patriot Senior Lead Retail Sales Associate

Starting rate: $18.75/hour

About US Patriot

Are you ready for a career with one of the nation's top retailers of military and law enforcement tactical gear? At U.S. Patriot Tactical, you can make a positive difference for the country's military and law enforcement personnel by providing high-quality, reliable products. With more than 70 locations across the USA, South Korea, and Japan, you will be part of a diverse workforce engaged in providing exceptional retail service and expertise to the wide range of customers we serve. US Patriot is seeking a Full-Time Senior Lead Retail Sales Associate to match soldiers and airmen to the best brands in the business, including Nike, Oakley, and Under Armour. We have over 105 retail locations and multiple web portals to meet our customers’ tactical gear needs.

Responsibilities

• Manage the daily operations of a US Patriot store, including the supervision of all store employees
• Scheduling: Efficiently schedule all employees while taking into consideration each subordinate’s requests for hours
• Training: Sales/product training, upsell/cross sell, POS procedures, shelf facing and stocking, inventory
• Sales and Merchandising: Ensure products are fully stocked, correctly tagged, properly faced, and in the correct category. Create a sales plan to meet the store’s sales obligations
• Know the gear (study catalogs) to assist customers. Suggest related items (e.g., if a customer buys a holster, suggest a pistol lanyard, magazine pouches, belt, etc.)
• Encourage employees to perform by setting sales goals and a plan to meet store goals
• HR: Hiring and terminating employees based on the company's hiring process
• Customer Experience: Ensure that customers have an outstanding, pleasant shopping experience
• New Items: Communicate customer requests to the District Manager and Planner to bring in new items as soon as possible
• Receiving: Accurately receive all deliveries of merchandise to the store in a timely, accurate manner
• Inventory: Ensure stock is available for sale; check inventory regularly
• Administration/Reporting: Complete accurate, timely paperwork and reports
• Safety: Model safety standards and promptly report accidents
• Demonstrate good judgment and respect for the position with the Company, coworkers, AAFES Staff, Clients, and Customers

Requirements

• Bachelor’s degree preferred
• Three years of previous experience with retail management preferred
• Excellent verbal and written communication skills, problem analysis, and decision-making
• Financial and quantitative analysis (preferred)
• Demonstrated ability to manage the sales team to achieve the company's sales goals
• Proven ability to motivate and coach others
• Ability to continuously move around all areas of the store daily
• Ability to work flexible shift hours, 7 days a week

Benefits

• Excellent medical, dental, and vision coverage—eligible 1st day of the month after start date
• 401(k) retirement plan with company contribution
• Flexible benefits—choose what you like, ignore the rest
• Generous employee discount
• Vacation and Personal Time
• Paid Holidays
• Tuition reimbursement
• Daily Pay: up to 50% of your pay

Pay

$18.75/hour (starting rate)

Schedule

Flexible shift hours, 7 days a week