US-Operations Expert

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only‑at‑Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.

Responsibilities

• Complete inventory receiving, counting, returning, and shipping tasks in compliance with Retail Inventory processes, and mentor and support team members in doing so.
• Complete product fulfillment tasks and deliver items from Runner requests to customers and team members to create an exceptional customer experience.
• Support Operations Specialists by sharing knowledge about the Retail Inventory processes.
• Promote understanding of inventory performance among all store team members and gather inventory data to aid leadership decision‑making.
• Monitor all inventory, including non‑sellable product, in the inventory management system for accuracy and consistency, identifying variance trends and their root causes.
• Perform other tasks as needed, including supporting customer‑facing activities.
• Contribute to an inclusive environment by respecting each other’s differences and maintaining curiosity to learn.
• Demonstrate Apple’s values of inclusion and diversity in daily activities.

Minimum Qualifications

• Availability to work a schedule based on business needs that may include nights, weekends, and public holidays, and reliably attend work as scheduled, in line with local laws and any approved accommodations.
• Ability to lift and carry product to various locations within and near the store.
• Experience in retail or sales, or related work experience.

Preferred Qualifications

• Focus on the customer experience, serving both internal and external customers.
• Self‑starter who is detail‑oriented, organized, and can work without close supervision.
• Ability to prioritize workload and meet deadlines in a fast‑paced environment.
• Team‑oriented mindset, demonstrating shared responsibility and accountability with other team members.
• Effective problem‑solving, analytical, and communication skills.

Pay & Benefits

• Base pay range: $25.91 – $34.51 per hour; most new hires start at $25.91. Pay depends on skills, qualifications, experience, and location.
• Opportunity to become an Apple shareholder through discretionary employee stock programs.
• Eligibility for discretionary restricted stock unit awards and the ability to purchase Apple stock at a discount via the Employee Stock Purchase Plan.
• Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services.
• Reimbursement for certain educational expenses—including tuition—for formal education related to career advancement at Apple.
• Potential eligibility for discretionary bonuses or commission payments and relocation assistance.