US Group Account Director

Overview Of Responsibilities

• Cultivate and own executive-level relationships with key client contacts, actively identifying opportunities to establish new senior stakeholder connections.
• Expertly orchestrate internal specialist teams to ensure flawless delivery against strategic scopes of work, maximizing results and fostering growth opportunities.
• Develop clear, intentional scopes of work that align with agency capabilities and empower the team to produce exceptional results.
• Proactively develop and manage strategic growth plans to identify significant cross-sell and service expansion opportunities.
• Continuously monitor account health, proactively identifying and mitigating potential risks and concerns.

Team Management

• Manage a team of Account Managers, providing opportunities for education and development in alignment with career paths.
• Lead quarterly performance meetings to support key areas of development.
• Collaborate with global Client Services team to ensure consistencies in processes and quality of deliverables.

Project Direction

• Assume ultimate ownership for the successful, on-time, and on-budget completion of critical client projects and strategic initiatives, ensuring exemplary results.
• Leverage Monday.com and other advanced project management software to maintain highly organized direction and transparent status updates.
• Craft concise, strategic briefs that provide explicit direction, setting specialist teams up for the highest standard of work.

Commercial Management

• Take full accountability for an assigned portfolio of clients, demonstrating an in-depth understanding of annual forecasts and consistently delivering against commercial targets.
• Rigorously maintain consistent billing plans and commercial reports within Monday.com and other agency documentation.
• Provide weekly, astute reporting on commercial risks and opportunities across clients, outlining proactive strategies to close existing gaps.
• Contribute definitive insights to quarterly forecasting, offering a strategic perspective on client revenue pacing.

B2B Marketing

• Consistently demonstrate thought leadership by staying ahead of B2B Marketing best practices and technological advancements, continuously building a strong knowledge base across brand media, demand generation, and ABM.
• Set the standard for professional growth and education, actively mentoring junior members of the client services team and cross-functional team members.
• Share sophisticated insights with internal teams and clients to critically inform strategy and creative.
• Embrace a challenger mindset, consistently pushing for smart, bold, and impactful work over safe solutions.

Essential: Required Experience & Skills

• 10+ years of agency experience, with a proven track record of managing and growing significant client portfolios.
• 8+ years of progressive B2B marketing with proven ability to act as a primary strategic guide for clients and orchestrate complex, integrated B2B marketing programs.
• Demonstrated mastery in developing and managing large, complex strategies for enterprise accounts.
• Exceptional commercial acumen, with a documented history of consistently exceeding significant revenue targets.
• Outstanding ability to build and nurture relationships, possessing immediate gravitas with senior and executive-level clients.
• Hightly adept at leading and unifying multi-disciplinary teams to execute fully integrated campaigns with precision and strategic foresight.
• Extensive experience in leading multi-disciplinary teams to deliver cohesive, results-driven integrated marketing campaigns.
• Proficient understanding of performance marketing, with significant experience in strategically overseeing paid media, ABM, and SEO/GEO initiatives.
• Superior writing and communication skills—clear, compelling, and strategically impactful, capable of influencing senior stakeholders.
• Advanced proficiency with project management tools (e.g., Monday.com) and sophisticated performance data analysis and reporting.

Nice To Have

• Knowledge of marketing automation, CRM systems, and ABM platforms.
• Familiarity with the Revenue Team™ concept and integrated agency models.
• Experience with technology, SaaS, or professional services clients.

Location & Working Model

Based in New York, NY, region with a flexible, hybrid working model.