Group Account Director

Overview

We are currently seeking a full-time Group Account Director to join our team. The ideal candidate is a leader with the tenacity, resourcefulness, business sense, pro-active curiosity, and cool-headedness to behave like the CEO of their account, brand or project.

Responsibilities

• Leads a portfolio of clients generating $7-10MM+ in annual revenue.

• Responsible for the financial wellness of their businesses by driving growth and opening doors to additional revenue, and ensuring profitability of the enterprise.

• Interfaces with our most senior clients (often C-suite) and works to solve any problem.

• A gifted communicator, presenter, proposal writer, and developer of business.

• Manages/mentors/trains mid-and-senior level staff.

• Manages internal (CS and other) teams to identify, propose, and deliver all agreed-upon projects, on time, on budget, and on scope.

• Coordinates internal and external resources against signed work.

• Ensures all correspondence, materials, presentations, and proposals seen by prospective and existing clients are error-free, of highest quality, relevant to the client's business challenges, and reflective of BBH's philosophy.

• Communicates findings, insights, and recommendations in a clear and compelling manner in written, oral, and presentation forms.

• Leads and interacts with colleagues and clients in a positive, professional, and motivating manner.

• Champions best-in-class project and financial management for all projects and growth opportunities.

• Coaches and teaches project management and budget management skills to team members and holds them accountable for flawless project management for all workstreams.

• Promotes the financial process. Partners with Finance to ensure that the team is delivering and tracking tasks, projects, and costs effectively.

• Supports Finance Team on revenue forecasting & recognition, financial reporting, invoicing, and debt collection.

• Forecasts revenue and monthly targets for their clients.

• Owns difficult conversations, evaluates gaps in team behavior, and autonomously works to fine-tune their working teams to the highest level of performance.

• Partners with PM and other colleagues to coordinate internal and external resources against signed work.

• Ensures project teams are informed and behavior demonstrates an understanding of targets, budget allocations, and profitability.

• Proactively and continually monitors the business and raises challenges/risks in a timely fashion.

• Recommends course of action if client revenue targets are moving off target.

Qualifications

• 10+ years of relatable experience in client service.

• Significant experience leading advertising agency (or similar) teams, with internal and client leadership experience.

• Strategic agility: capable at arriving at insights that will help solve a client’s challenge.

• Conceptual thinker, appreciates great creative, knows how to support and sell the very best ideas.

• Expert at solution finding – able to identify cost-effective and client-effective plans with and across all of BBH’s capabilities.

• Exceptional communication skills, including presentation and written communication skills.

• Experienced and polished business acumen. Comfortable with C-Suite Executives and the most junior clients.

• Demonstrated leadership and relationship building skills – sophisticated around various personality levels and seniority levels.