US Benefits Manager

About the role

This senior-level role is responsible for the strategic planning, delivery, and compliance of all US health and welfare benefit plans, serving approximately 20,000 benefits-eligible employees. The position manages over $250 million in gross medical/RX spending, oversees relationships with about 12 vendors/carriers, system data feeds, and annual open enrollment.

Responsibilities

• Manage vendors and consultants to ensure flawless delivery of services to all US plan participants
• Troubleshoot and resolve escalated issues (claims, file feeds issues, compliance)
• Ensure flawless service delivery to the organization
• Identify and drive operational synergies between within the organization
• Oversee testing, data management and delivery of the annual benefits enrollment
• Ensure close collaboration with the HR community, HR Ops, BSC and all key internal stakeholders
• Ensure plans comply with all Federal and state statutes and requirements
• Participate in and contribute to strategic plan design, subsidy and related annual changes - ensure changes are then implemented with accuracy
• Set a tone of operational excellence - ensure external providers are meeting delivery expectations
• Understand emerging trends and offer design / process changes accordingly

Qualifications

• A Bachelor’s degree is required for this position
• Minimum of 5 to 8 years managing sophisticated benefit plans, platforms, and integrated systems; including at least 3 years in a supervisory leadership capacity
• Comprehensive technical expertise regarding health and welfare plan structures and financial modeling
• In-depth proficiency with benefit administration systems, electronic data feeds, and technical troubleshooting
• Solid understanding of payroll processes specifically concerning employee benefit deductions
• Prowess in evaluating the fiscal impact of plan design adjustments for both the company and our employees
• Advanced knowledge of Workday, encompassing reporting, data integrity, and managing interfaces with multiple external carriers