Urology Administrative Assistant I

Job Summary

Responsibilities

• Patient registration including check-in, obtaining insurance cards, and obtaining signatures on consent forms.
• New patient referrals, scheduling, and rescheduling patient appointments and scheduling ancillary testing.
• Co-pay collection, obtaining insurance authorizations for testing ordered.
• Answering phones, routing calls, accurately taking messages, and forwarding on to the appropriate personnel.
• Mailing and faxing distribution, and other clerical duties as requested.
• May require secretarial/office skills such as transcription or dictation.
• Coordination of provider schedules, obtaining insurance authorizations, and assisting in completing pre-surgical paperwork in anticipation of future growth of the department.

Minimum Qualifications

• Three years of secretarial/administrative experience, or an Associate's degree and one year of experience required, or equivalent combination of education and experience.
• Excellent organizational skills, computer skills, and strong customer service skills required.
• Experience with front desk reception, multi-line phone system, fax and scanning devices.

Preferred Qualifications

• Experience in specialty medical office front desk experience.
• Knowledge and use of EPIC electronic medical record system.
• Experience with insurance authorization process for specialty services procedures and treatments.
• Experience in registering patients and discharging patients and knowledge of medical terminology strongly preferred.

Work Days

Monday - Friday, Hours are 8:00 am - 4:30 pm

Message to Applicants

Salary Range: $38,480-$48,526, DOE