Urgent Care Veterinary Receptionist

About Us

At Community Pet Healthcare in Zionsville, IN, our mission is to deliver exceptional care that reflects the deep trust the community places in us. We are proud to be an AAHA-accredited practice, demonstrating our commitment to the highest standards of veterinary excellence. This dedication is reflected in our outstanding 4.8-star Google rating, confirming our reputation as a trusted provider.

We seek dedicated professionals who value collaboration and compassionate service, and who are ready to build a meaningful career in a supportive environment where you can do your best work every day. When you join Community Pet Healthcare, you become part of a larger network that is fiercely devoted to your professional success. We recognize that to succeed, you need continuous support and opportunities for advancement.

As a small animal practice, we provide robust diagnostic and treatment opportunities, ensuring you have the resources necessary for complex case management. Our facility is equipped with advanced services including Ultrasound and dedicated Rehabilitation support, and we facilitate internal consultations with dedicated radiologists to ensure accurate diagnoses. For challenging cases, our teammates benefit from immediate access to internal specialty consultations across the network.

Zionsville, Indiana, offers the perfect blend of small-town charm and suburban sophistication, making it an excellent location to put down roots. Known for its picturesque Village area, brick main street, and highly rated school district, Zionsville provides an exceptional quality of life for families and individuals alike.

Responsibilities

• Be the Director of First Impressions: Manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: Maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: Be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: Be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

Requirements

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred.
• A flexible schedule, including Friday, Saturday, and Sunday shifts, is required.

Benefits

• Competitive Compensation: A competitive hourly rate or salary based on your experience and role.
• Health & Wellbeing: Comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.
• Financial Security: Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.
• Commitment to Growth: Support for your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.
• The Power of a Network: Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.
• Valuable Perks: Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture.

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.