Urgent Care Medical Assistant

Core Functions

• Prepares patient for exam and treatment by taking and recording vital signs, symptoms and other necessary measurements and recording chief complaint; documents pain scores as appropriate.
• Reports condition of patient which may be indicative of change in the patient's condition to the clinician.
• Affords assistance to providers with exams and minor in-office procedures which could include taking patients’ blood pressure, documenting respiration and heart rate/pulse, taking temperature, as well as performing phlebotomies, ear irrigation and EKG’s.
• Acts as chaperon as needed.
• Uses universal blood and body fluid precautions at all times and personal protective equipment as needed.
• Responsible for prioritization of patient flow through clinical process.
• Captures and manages patient care including pre-certifications, referrals, authorizations, prescriptions and scheduling of patients for clinic, hospital and other ancillary medical treatments and tests.
• Communicates test results to patient.
• Acts as a resource to clinician in order to provide optimal patient care.
• Might administer medications in accordance with established policies and procedures or as directed.
• Provides clerical support with patient/client notifications and documentation to include but not limited to complete medical records including labs, authorizations, X-Rays, hospital records and any previous care pertaining to each patient visit.
• Provides complete and accurate information necessary for billing related to the patient encounter in a timely fashion.
• Maintains a clean, functional environment including cleaning and disinfection of equipment, exam rooms and storage areas.
• Disinfects equipment and instruments using appropriate solutions following sterilization procedures.
• Follows manufacturer's recommendations and OSHA guidelines in handling of hazardous substances.
• Orders supplies as directed, stocks patient care areas.
• Medication ordering and tasks related to all medications (e.g. expired medications/equipment and recalls).

Qualifications

• High school diploma/GED or equivalent working knowledge.
• Completion of an approved medical assistant training program as defined by state regulations.
• Active Medical Assistant Certification is required.
• BLS certification required.
• Experience with office medical procedures and treatments and knowledge of insurance, managed care operations, EMR and scheduling software preferred.