Urgent Care Front Desk (Haitian Creole)

Responsibilities

• Greet patients professionally both in person and over the phone
• Quickly answering or properly referring questions and issues
• Optimizing provider schedules and patient satisfaction with efficient scheduling
• Notifying providers of patient arrivals
• Ensuring availability of treatment information by retrieving and updating patient records
• Verifying financial records and collecting patient charges while filing and expediting third-party claims

Qualifications

• Fluent in Haitian Creole
• Customer service skills
• Familiarity with medical terminology