Medical Interpreter, Haitian Creole

Overview

The Medical Interpreter I is responsible for assessing the needs of patients and providing interpretation of consent forms, diagnoses, discharge plans, and other patient-related information.

Primary Duties and Responsibilities

• Responsible for immediately and effectively answering requests for interpretation throughout the Institute, with a priority for emergency and more urgent requests.
• Arrives on time to appointments and provides services from the point of entry throughout discharge.
• Interprets and transmits complex medical information accurately and in understandable terms, including consent forms, diagnoses, during medical procedures, discharge plans, and other patient-related information.
• Assists patients and clinical providers professionally and courteously, providing the highest quality of service at each appointment.
• Serves as a cultural broker when communication is compromised by cultural barriers.
• Maintains accurate records of services rendered and documentation of all patient-related information.
• Resolves most issues within daily responsibilities, answers questions, and makes appropriate referrals. More complex issues are handled by the Supervisor of Interpreter Services.
• Interprets medical information between medical providers and patients/families in various modalities (in-person/on-campus, video, telephonic).
• Recognizes and respects diversity for all patients and DFCI workforce.
• Follows the recognized Medical Interpreter Codes of Ethics and Standards of Practice.
• Performs other tasks, duties, and responsibilities as needed.

Knowledge, Skills and Abilities

• Strong ability to concentrate, detail-oriented, and possess culturally sensitive care and underlying issues regarding patients.
• Excellent interpersonal skills in challenging and demanding situations.
• Strong organizational skills to evaluate relative needs and set priorities, problem-solving skills, and ability to meet deadlines.
• Ability to follow directions with minimal supervision.

Minimum Job Qualifications

• Bachelor’s Degree with a concentration in a human relations field (i.e., Sociology, Psychology) preferred.
• 1 year of experience working as a medical interpreter required.
• Working knowledge of medical terminology, basic anatomy, physiology, and diagnostic procedures and treatments, as well as the roles of the medical interpreter and the nationally recognized medical interpreting codes of ethics and standards of practice.
• Fluent, both verbally and in writing, in English and target language.
• Certificate of completion of medical interpreter training program required. National Certification preferred.

License/Certification/Registration Required

• Certificate of completion of medical interpreter training program.

Patient Contact

Yes, all ages.

Pay Range

$56,000.00 - $64,200.00