Creole Speaking Receptionist

Responsibilities

1. Answer incoming calls courteously and promptly, confirming customers' language preferences as you assist them.
2. Record information accurately into ECW.
3. Provide assistance and information to enhance patient experience.
4. Serve as a liaison between patients and the health Center, directing calls to appropriate departments as needed.
5. Aid with additional tasks and projects as directed by supervisor.

Qualifications

• Verbal communication skills
• Customer service experience
• Active listening skills
• Computer literate
• Creole Speaker