Upstream Account Manager

Job Summary The Account Manager is accountable for direct sales and customer service support to Automation-X’s customers with a focus on new customer growth and increasing regional market share. This position is responsible for customer-facing visits, phone, email and customer cold calling. The Account Manager works with customers in all areas of their operations from both field and corporate office to deliver Automation-X’s products and solutions, ensuring sales goals are achieved. The Account Manager reports to the Director, National Sales. As an employee of Automation-X, the Account Manager is an employee owner in the Employee Stock Ownership Plan (ESOP). Automation-X is proud to be 100% employee owned, and we depend on each of our owners to drive company value through an unwavering commitment to ownership in their work each day. Essential Job Duties and Responsibilities Knowledge of Automation-X’s products and solutionsAbility to multi-task, prioritize and manage time effectivelyDeliver and exceed sales targetsBuild Sales PipelineBuild Regional market shareAttract & Maintain Key CustomersDetailed knowledge of Automation-X’s products and solutionsTimely reporting of customer meetings, conference calls and expensesExternal & Internal correspondenceCustomer relationship buildingRetention and growth of existing customersTravel to meet customers for face-to-face meetingsEnter customer interactions into CRMCollaboration with regional sales team on account strategiesMaintaining and enhancing customer satisfaction of Automation-X’s products and solutions Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Requirements Education and Experience Requirements Minimum of High School Diploma Required Preferred Skills and Abilities Takes pride in exceeding customer needs and Automation-X goals & KPI’sStrong attention to detail to ensure we are providing our customers with the correct automation solutionsExcellent customer relations skills to work proactively with customers and other team membersSolid verbal and written communication skillsStrong computer skills including MS Word, Excel, Outlook and CRM systemsAbility to represent Automation-X with professionalism and build strong relationships with our customersOil & Gas Automation experience preferredUnderstanding of power, communication and measurement. Control and electrical aspects of wellhead products a plusWork with internal departments to ensure customer engagement and customer satisfaction Working Conditions and Physical Demands The Account Manager role is a hybrid position that operates in a professional office environment and remote environment. Travel Required Some travel may be required at times