UPS Applications Engineer

Job Summary

The engineer uses technical knowledge along with interpersonal skills to understand customer's issues and propose solutions. The engineer may participate in all facets of the business cycle including: quoting, forecasting, preparing technical literature, presenting product features and benefits, solving technical and commercial issues, etc.

Responsibilities

• Aid and lead the sales department with product support including technical presentations, proper application of our products, review customer engineering specifications, preparation of quotations under the supervision, and obtaining answers to questions at all stages of negotiation, production, and after shipment activities.
• Possesses a general knowledge of the product offering, industry standards (i.e. UL, CE, NEMA, IEEE, etc.).
• Possesses a general knowledge of the application of Toshiba’s product offerings.
• Develops and reviews product literature such as manuals, brochures, application notes, success stories, white papers, etc.
• Develops a general knowledge of other Toshiba complimentary products.
• Tests assigned products in the laboratory environment for their performance characteristics.
• Develops a general knowledge of our competitor’s product offerings.
• Interface with Design Engineers to resolve technical problems as well as assist with new product specifications.
• Communicate with sales force and customers.
• Train sales force and customers with others or independently.
• Complete additional projects as assigned by supervisor.
• Comply with all Toshiba policies, procedures and link company objectives to assigned activities.
• This position may be responsible for sign-off/review of quotes, according to Toshiba’s policy.

Skills And Experience

• 2-8 years Education and Training
• Bachelor’s of Science in Electrical Engineering