Applications Engineer
Role Overview
The purpose of the Application Engineer position is to work as a team member to provide the highest level of product and application related technical support for our customers and internal sales teams. We offer an Engineering Advantage to our customers by improving designs for manufacturing, profitability, performance, quality, and customer requirements on existing and new products. This role will provide high level technical support on existing products to our customers and internal sales teams within the company as well as provide competitor product crossovers to drive customer satisfaction and contribute to sales growth.
Work Environment: Hybrid schedule in University Park, IL or Denver, CO
Key Responsibilities
- Provide the highest quality level of technical product and application support to all sales channels and other internal customers in a timely manner
- Technical questions about our own products
- Size and selection of our products to meet customer specifications and application requirements
- Ability to understand competitor products and identify weaknesses and advantages
- Strong knowledge around pneumatic system connectivity and machine communication protocols
- Demonstrated ability to size, select, and specify electro-mechanical systems, including both mechanics and controls (motors)
- Ability to utilize and understand various product configurator and sizing tools
- Read and understand product drawings, ISO schematics, P&ID's, pneumatic and electrical system circuits
- Develop strong working relationships with IMI personnel and customers
- Strong product knowledge and application expertise for our complete product portfolio for the Industrial Automation business group
- Verifying product specifications across multiple different global manufacturing sites
- Assist our Distributors, End Customers, and Sales Teams as required
- Identify improvement ideas within the product and application technical support processes
- Ability to manipulate CAD files is a benefit
- Other duties as assigned
Critical Competencies For Success
- Bachelors Degree in Engineering (Mechanical, Electrical or Mechatronics) or a related technical field
- Open to a recent grad or 0 - 3 years of experience
- Requires competent engineering and technical judgment
- Fluid Power Pneumatic certification within first 12 months through company
- Proficient with MS Office Suite (Word, Excel, PowerPoint & Outlook)
- Working knowledge of Customer Relationship Management systems (Salesforce)
Pay
$85k – 95k USD. Within this range, individual pay is determined based on skills, experience, and qualifications relative to the job requirements. Base pay information is aligned with market location and may be subject to prevailing wage laws, if applicable.
Benefits
- Multiple health plans to choose from: HMO, PPO, and High Deductible Health Plans with a low-cost share
- Best-in-class 401K plan with zero vesting and up to 6% contribution matching
- 14-week maternity leave at full pay following one year of service (Adoption benefits are equivalent)
- 4-week paternity leave at full pay following one year of service (Adoption benefits are equivalent)
- Employee Resource Groups that offer community and support, like our Pride Network and Network of Women groups
- PTO, encompassing inclusive holidays
- Career Development opportunities (IMI's 'Catalyst' Program)
- Employer contribution for Health Savings Account, and in many cases free virtual telemedicine, and teletherapy
- Mental Health and wellness programs to support you and your family
- Full suite of voluntary benefits to tap into, including but not limited to: Critical illness insurance, hospital indemnity, legal insurance, identity theft protection, and pet insurance or home & auto insurance through our discount advantage platform
- Short & long-term disability as well as basic life insurance at 2x your basic salary at no cost to the employee
- Free financial advisors, webinars, and classes through Charles Schwab
- Annual Employee Stock Purchase Plan with option to purchase IMI shares at a reduced employee only price - no opportunity to lose, only to profit or refund your investment 100%
Note: Benefits plans change year over year, but we have guiding principles in place to ensure our employees have the tools and resources available to stay connected and up to date.
This response is AI-generated, for reference only.