Up to $28/hour | IT Systems Administrator/ Support | Start ASAP!

Location: Durham, NC • Pay: $23 to $28/hour • Full-time contract position

About the role

Greene Resources is seeking an IT Systems Administrator/Support to join a growing and dynamic team.

Responsibilities

• Provide wired and wireless network management and monitoring.
• Maintain and update network infrastructure components including network devices, servers, UPS, server rooms, and cabling per site.
• Provide internet service and control/monitoring of web activities.
• Maintain MS Active Directory domain infrastructure, DHCP service, DNS service, file server, SFTP (ftp) server, DHCP and Static IP support for SXM, Skinny Joe, and Delta Testers.
• Respond to urgent network alerts during business hours and off-hours, with a pre-assigned on-call schedule, to prevent and minimize downtime.
• Maintain and configure Windows Update and antivirus system.
• Provide daily user management, helpdesk support, and Data Backup/Restore Support.
• Support Phone System and IP Phone (Cisco IP phone Call Manager).
• Report and escalate issues to the IT manager in a timely manner.
• Participate in IT meetings/discussions to update project/ticket/assignment status.
• Prepare to learn and take on new and emerging IT-related job functions under management’s guidance, including but not limited to: Workstation Active Directory Deployment, distributing new laptops and PCs, Firewall and Camera Systems, Production Workstations Security Patching, Linux Tester Support.

Requirements

• 4 years of network administration experience.
• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Microsoft OS: Windows 10, Windows 11, Windows Server 2012 and beyond, MS Office suites, Microsoft 365 client.
• Understanding/experience of network infrastructure.
• Experience with network protocols and services (TCP/IP, DNS, DHCP).
• Familiarity with IP telephony systems, preferably Cisco Call Manager.
• Knowledge of data backup and disaster recovery procedures.
• Strong understanding/experience of cybersecurity and related tools, firewall concepts, Cisco, Fortinet FortiGate, FortiClient, Symantec.
• Knowledge of network monitoring and management tools.
• Experience with HP ProLiant servers, HP desktop, laptop, network printer/scanner/copier.
• Proven ability to function independently and multitask.
• Proficiency in managing and configuring Windows Server environments.

Schedule

• Monday - Friday, 8:00am to 4:30pm