Unscheduled Care Service Improvement Manager

Key Responsibilities

• Provide support around Unscheduled Care and the Discharge Without Delay Programme, responding to service demands as required.
• Focus on a designated Sector while working as part of a centrally managed team, contributing to performance improvement initiatives and supporting the delivery of Board-wide Unscheduled Care objectives.

Knowledge, training, qualifications and/or experience required to do the job

• Significant experience of working within Unscheduled Care services.
• Proven experience of delivering Unscheduled Care improvement programmes.
• Knowledge of performance improvement methodologies within healthcare.
• Understanding of the Discharge Without Delay Programme and associated service improvement principles.
• Ability to support service improvement across multiple sectors within a Board-wide role.

What We Offer

We offer a wide range of supportive policies designed to enhance your employee journey, including:

• A comprehensive Employee Assistance Programme.
• Cycle to Work Scheme.
• Bursary scheme and extensive learning and development opportunities.
• Development opportunities including study bursaries, e-learning and classroom-based courses.
• Enhanced pay for working public holidays.
• NHS discounts on a wide range of goods and services.
• Confidential employee support and assistance, including counselling and psychological therapies.

Interested?

If you would like to find out more, we would love to hear from you. For an informal discussion, please contact: Louisa Finlayson - Interim DWD Lead on louisa.finlayson2@nhs.scot

Details on how to contact the Recruitment Service and the Recruitment Process

Information for candidates

This post may close early due to the volume of response. Please submit your application form as soon as possible.

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Flexible Working

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements.

Armed Forces Community

NHS Greater Glasgow and Clyde encourages applications from the Armed Forces Community and recognises military skills, experience and qualifications throughout the recruitment and selection process.