University of Utah: Director of Executive Education

Responsibilities

• Lead the strategic direction, growth, and continued evolution of Executive Education programs and initiatives.
• Identify emerging workforce, leadership development, AI, innovation, and industry transformation trends that can inform new program opportunities and portfolio expansion.
• Develop market-responsive Executive Education offerings aligned with organizational priorities, professional learning needs, and regional workforce demands.
• Evaluate opportunities for scalable online, hybrid, and technology-enhanced learning models.
• Advance regional and national visibility through program innovation, portfolio growth, strategic partnerships, and market engagement.
• Build and strengthen relationships with organizational leaders, alumni, industry stakeholders, community partners, and prospective clients.
• Create and execute business development plans with clear strategies, measurable sales goals, revenue targets, and pipeline benchmarks.
• Lead consultative business development conversations that uncover organizational priorities and translate them into customized learning solutions.
• Manage sales pipeline activity, forecasting, revenue tracking, client follow-up, and related CRM processes.
• Represent Executive Education across the University of Utah and with external constituents, including senior leaders, key clients, and community stakeholders.
• Participate in networking events, conferences, and outreach initiatives to expand visibility and generate new business opportunities.
• Oversee the design, implementation, and delivery of Executive Education offerings to ensure strong client outcomes and exceptional learner experiences.
• Manage client engagements from proposal development through delivery, evaluation, and follow-up.
• Collaborate with faculty, staff, and external partners to develop relevant, practical, and high-impact learning experiences.
• Strengthen client retention by maintaining high-quality service delivery and proactively identifying opportunities for continued engagement.
• Oversee operational processes, service delivery models, and quality standards to ensure efficient and effective program execution.
• Lead, supervise, and develop Executive Education staff, including business development and program operations team members.
• Foster a collaborative, high-performing, customer-focused team culture aligned with the mission and goals of the Eccles School.
• Provide leadership for goal setting, workflow management, staff development, performance feedback, and accountability.
• Manage departmental budgets, forecasting, and operational planning in alignment with revenue and growth objectives.
• Build strong collaborative relationships with faculty and administrative partners across the University.
• Ensure compliance with University policies, procedures, financial practices, and operational standards.

Qualifications

• EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor’s degree = 4 years of directly related work experience).
• Requires a bachelor’s (or equivalency) + 12 years or a master’s (or equivalency) + 10 years of directly related work experience.
• Preferences:
• Experience leading executive education programs or teams, preferably within a business school or higher education environment.
• Demonstrated success in business development, consultative sales, relationship management, or revenue-generating initiatives.
• Experience leading complex projects, client engagements, organizational initiatives, professional education programs, or executive learning experiences.
• Strong communication, presentation, and interpersonal skills, including the ability to engage senior leaders and decision-makers with credibility and confidence.
• Executive presence and the ability to build trust with clients, faculty, staff, and external partners.
• Experience developing strategic plans, managing budgets, tracking performance, and achieving growth objectives.
• Entrepreneurial mindset with the ability to identify opportunities, solve problems, test new ideas, and drive innovation.
• Strong organizational and leadership skills with the ability to manage multiple priorities and lead teams effectively.
• Experience with CRM systems such as Salesforce and data-informed sales management practices.
• Familiarity with online, hybrid, and technology-enhanced learning environments.