University of Akron Bookstore- Retail Store Associate

About the Role

The Temporary Campus Store Team Member is an essential part of our vibrant college hub, delivering exceptional retail experiences and supporting daily operations during busy periods. This role works alongside store leaders and teammates to create a welcoming environment, providing outstanding service and ensuring a positive shopping experience that reflects the Barnes & Noble College brand.

Responsibilities

• Deliver an exceptional customer experience by greeting customers, answering questions, and providing friendly, knowledgeable service.
• Assist customers in locating course materials, school supplies, apparel, gifts, convenience items, and other merchandise.
• Operate the point-of-sale system to process transactions accurately, including cash, credit, and financial aid purchases.
• Maintain a clean, organized, and well-stocked sales floor through merchandising, replenishment, recovery, and housekeeping.
• Support daily store operations with inventory, receiving merchandise, order fulfillment, and other tasks.
• Develop product knowledge to confidently assist customers with merchandise, promotions, store services, and course materials.
• Work collaboratively with teammates to accomplish daily priorities in a fast-paced environment.
• Contribute to a clean, safe, and organized store environment that reflects the Barnes & Noble College brand.

Requirements

• Must be at least 16 years of age (18 in California locations).
• Previous retail or customer service experience preferred.
• Passion for delivering exceptional customer service.
• Strong communication and interpersonal skills.
• Basic math, keyboarding, and data entry skills.
• Ability to multitask, prioritize, and adapt in a fast-paced environment.
• Dependable, self-motivated, and able to work independently and as part of a team.
• Flexible schedule based on business needs.

Physical Demands

• Frequent movement throughout the store to assist customers and support operations.
• Tasks include hanging/folding merchandise, stocking shelves, unpacking, pulling/packing orders, and transporting merchandise.
• Ability to remain stationary for periods and perform frequent lifting, carrying, pushing, and pulling.
• Occasional reaching, bending, stooping, kneeling, crouching, and climbing ladders.
• May perform housekeeping duties like dusting, mopping, vacuuming, and trash removal.

Benefits

• DailyPay earned wage access.
• Sick time accrual from date of hire.
• Generous employee discounts, including course materials and textbooks.
• Valuable experience in a dynamic retail environment.

Temporary assignments offer varied weekly hours and may last up to 90 days based on business needs. Temporary Campus Store Team Members are hired at the base rate of the range shown above.

Our Commitment to Diversity, Equity, & Inclusion

At Barnes & Noble College, we empower everyone. Our mission is to support students, faculty, and schools, serving as a catalyst to meet the evolving needs of education. We foster an environment where diversity and individuality are celebrated. Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to a diverse and inclusive workplace. We provide reasonable accommodations to qualified individuals with disabilities throughout the application and employment process. For accommodation requests, contact fieldhr@bncollege.com.