Universal Community Banker I

Pay

Starting Salary: $19.00/hr. (negotiable dependent upon experience)

Requirements

• Minimum of one (1) year bank Teller experience preferred. (cash handling experience required)
• Proficient in English, reading, writing, and grammar skills
• Analytical and mathematics skills
• Communication, interpersonal relations and customer service skills
• PC skills (including knowledge of job-related software applications)
• Ability to operate various office machines (i.e., currency counter, combination lock, check encoder, fax machine, passbook validator)
• Ability to lift 50 pounds of coin
• Visual and auditory skills

Qualifications

High School Diploma or equivalent with at least one year of cash handling experience.

Responsibilities

• Greets and serves customers in a friendly and courteous manner.
• Identify, develop, expand, and manage consumer and business account relationships, concentrating efforts on meeting customer needs for financial products.
• Identify customers with additional profit potential and develop action plans to expand these relationships.
• Refer business to all partners.
• Addresses customer questions and concerns; refers to appropriate internal resources for resolution.
• Act with integrity, demonstrate adaptability, work commitment, and maintain a positive performance in all situations.
• Actively participate in ongoing training.
• Assist with the daily operations of the branch including reporting, ATMs, coin machines and the main cash vault.
• Assist with preparing cash for shipments.
• The ability to develop a complete working knowledge of all bank systems required to perform teller transactions and platform duties including the use of a PC and calculator, as required to efficiently perform the job.
• Process a variety of routine and complex transactions including but not limited to account opening and closing, processing deposits, withdrawals, loan payments and transfers.
• Position requires flexibility and willingness to travel to other locations/branches within your region and to adapt to schedule changes during the workday to include evenings and Saturdays or Sundays.
• Demonstrate knowledge of policies and procedures and the ability to apply this knowledge in real situations.
• Maintains awareness of current fraud alerts; identifies fraudulent activity to prevent potential losses.
• Maintains current knowledge of new products and services.
• Participates in weekly branch meetings.
• Completes daily ATM proof, end of day closing procedures.
• Coordinates specific work tasks with other personnel within the branch office as well as with other Bank departments to ensure the smooth and efficient flow of information
• Abides by the current laws and organizational policies and procedures.
• Promote an environment that is free of harassment and other forms of illegal discriminatory behavior in the workplace.
• Cooperates with, participates in, and supports adherence to all internal policies, procedures, and practices.