Universal Community Banker I

Starting salary: $19.00/hr (negotiable dependent upon experience).

Requirements

• Minimum of one (1) year bank teller experience preferred (cash handling experience required)
• Proficient in English, reading, writing, and grammar skills
• Analytical and mathematics skills
• Communication, interpersonal relations, and customer service skills
• PC skills (including knowledge of job-related software applications)
• Ability to operate various office machines (e.g., currency counter, combination lock, check encoder, fax machine, passbook validator)
• Ability to lift 50 pounds of coin
• Visual and auditory skills
• High school diploma or equivalent with at least one year of cash handling experience

Responsibilities

• Greets and serves customers in a friendly and courteous manner
• Identify, develop, expand, and manage consumer and business account relationships, concentrating efforts on meeting customer needs for financial products
• Identify customers with additional profit potential and develop action plans to expand these relationships
• Refer business to all partners
• Address customer questions and concerns; refer to appropriate internal resources for resolution
• Act with integrity, demonstrate adaptability, work commitment, and maintain a positive performance in all situations
• Actively participate in ongoing training
• Assist with the daily operations of the branch including reporting, ATMs, coin machines, and the main cash vault
• Assist with preparing cash for shipments
• Develop a complete working knowledge of all bank systems required to perform teller transactions and platform duties, including the use of a PC and calculator
• Process a variety of routine and complex transactions including but not limited to account opening and closing, processing deposits, withdrawals, loan payments, and transfers
• Flexibility and willingness to travel to other locations/branches within your region and adapt to schedule changes during the workday, including evenings and weekends
• Demonstrate knowledge of policies and procedures and apply this knowledge in real situations
• Maintain awareness of current fraud alerts; identify fraudulent activity to prevent potential losses
• Maintain current knowledge of new products and services
• Participate in weekly branch meetings
• Complete daily ATM proof and end-of-day closing procedures
• Coordinate specific work tasks with other personnel within the branch office as well as with other bank departments to ensure smooth and efficient flow of information
• Abide by current laws and organizational policies and procedures
• Promote an environment free of harassment and other forms of illegal discriminatory behavior in the workplace
• Cooperate with, participate in, and support adherence to all internal policies, procedures, and practices in support of risk management and regulatory compliance

About the Company

First Commerce is dedicated to providing people, businesses, and communities in our markets with high-quality products and services with superior customer service. We provide products and services through secure, user-friendly technology and customer-friendly locations. Our relationships are founded on our desire to be responsive to the financial needs of our customers in an atmosphere of personal attention, professionalism, trust, integrity, and fairness.