Universal Banker -West Anchorage Branch
About the Role
Are you a people-person with a passion for problem-solving and a knack for numbers? Do you dream of a career where every day is different, your ideas matter, and your impact is real? As a Universal Banker, you’ll be the ultimate customer experience champion combining your teller skills, financial know-how, and sales savvy to help our clients thrive.
From opening accounts and answering questions to uncovering solutions that help people meet their financial goals, YOU are the go-to guide in their banking journey. Whether you're just starting out or already a banking superstar, we have a spot for you on our dynamic team (Universal Banker I, II, or III).
What You’ll Be Doing
- Be the face of the bank: Greet customers, handle transactions, and make their day better.
- Solve problems like a pro: Assist with everything from deposits and withdrawals to account management and loan payments.
- Build real relationships: Get to know your customers and help them plan, save, and succeed financially.
- Think like an advisor: Suggest products and services that actually make a difference.
- Stay sharp: Learn new systems, keep up with regulations, and level up with ongoing training.
- Lead by example (UB III): Step up when management is away, mentor new teammates, and keep operations running smoothly.
What You Bring to the Table
- Universal Banker I: ✔ 6+ months in cash-handling, retail, or hospitality
- Universal Banker II: ✔ 1+ year in banking OR 2+ years in customer service/cash-handling ✔ Degree in a related field can replace experience
- Universal Banker III: ✔ 3+ years of banking experience ✔ Leadership and mentoring experience preferred ✔ Able to run the branch in a pinch!
Skills & Superpowers
- Stellar communication and people skills
- Detail-driven and highly organized
- Great under pressure and loves a good challenge
- Tech-savvy with MS Office and banking software
- Team player, self-starter, and fast learner
Perks of Joining Us
- Competitive pay and benefits
- Paid training and career development
- Supportive, inclusive team culture
- Opportunity to grow and advance
- Make a real impact in your community
Qualifications
- Universal Banker I: ✔ 6+ months in cash-handling, retail, or hospitality
- Universal Banker II: ✔ 1+ year in banking OR 2+ years in customer service/cash-handling ✔ Degree in a related field can replace experience
- Universal Banker III: ✔ 3+ years of banking experience ✔ Leadership and mentoring experience preferred ✔ Able to run the branch in a pinch!
Benefits
- Employee Benefits: Medical, Dental and Vision insurance, including FSA (Flex Spending Account)
- Paid Time Off to include select paid holidays
- Retail Benefits with generous 401K match
- Some Other Favorite Employee Benefits Include Paid Parental Leave, Education Assistance, Employee Assistance Program, Employee Wellness Program and much more!
Pay
Pay is depending on experience. Minimum for Universal Banker I is $22.00/hour
Schedule
Type: Full-Time | Department: Retail Banking