Universal Banker II - Westmont

About the role

The Universal Banker II at Westmont is responsible for providing exceptional customer service, managing relationships with existing customers, and expanding the bank’s customer base through proactive outreach.

Responsibilities

• Handle a variety of customer inquiries and transactions in person and via phone.
• Manage customer accounts, including opening new accounts, processing transactions, and resolving issues.
• Develop and maintain strong relationships with current customers to ensure their satisfaction and loyalty.
• Identify potential new customers and assist in converting leads into sales.
• Adhere to all bank policies and procedures, ensuring compliance with regulatory requirements.

Requirements

• High school diploma or equivalent.
• At least 1 year of customer service experience preferred.
• Strong interpersonal skills and ability to communicate effectively with diverse populations.
• Proficiency in using banking software and systems.
• Ability to work flexible hours, including evenings and weekends.

Qualifications

• Excellent problem-solving and organizational skills.
• Ability to prioritize tasks and manage multiple projects simultaneously.
• Passion for building long-term relationships with clients.

Skills

• Customer service skills.
• Banking knowledge and terminology.
• Effective communication skills.
• Basic computer literacy.

Benefits

• Comprehensive health insurance coverage.
• Flexible work schedule.
• Professional development opportunities.

Pay

• $20.00 per hour.

Schedule

• Monday through Friday, 8:00 AM - 5:00 PM.

Contact

To apply, please fill out the form below or contact us at [Contact Information].

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