Universal Banker - Part Time

About the role

This is the foundation on which Bluestone Bank is built. We've helped Southern New England prosper for over 150 years by providing responsible, relevant, and secure financial solutions. Whether our customer’s unique needs include finding a safe place to grow their savings, financing their next home, protecting their future, or building their business, we are here to help them reach their goals. Let’s get there, together!

Responsibilities

• Leads and participates in delivery of prompt and courteous customer service while following service expectations.
• Establishes proficiency of the Bank’s systems needed to effectively service customers.
• Researches and resolves customer inquiries and problems.
• Adheres to compliance regulations and operational policies and procedures.
• Cross-sells Bank products and services to meet customer needs.
• Processes financial transactions accurately and timely, balancing within percentage guidelines.
• Affords assistance with day-to-day operations of the branch.
• Provides coverage at any location required.
• Performs additional duties as requested.

Requirements

• Six months or more of customer service experience.
• A high school diploma or equivalent.
• Possesses strong customer service and excellent communications skills.
• Ability to quickly learn and properly use various software programs.
• Bilingual in Spanish or Portuguese is a plus.

Pay

The pay range for this position is $18.50 to $21.50 per hour and is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, sales or revenue-based metrics, and business or organizational needs and affordability.