Universal Banker I

About the Role

Salem Five, a growing regional financial services organization with a rich history of over 170 years, is seeking a Universal Banker to join our team. As an independent bank deeply rooted in the communities we serve, we offer our employees successful and rewarding careers. This role involves business development, customer experience, and banking operations, contributing to the growth and success of Salem Five.

Responsibilities

• Business Development:
  • Identify sales opportunities and grow Salem Five’s market share.
  • Deepen existing relationships and collaborate with branch management to cross-sell products and services.
  • Engage in sales activities, including uncovering customer needs, offering solutions, and onboarding.
  • Participate in team meetings, contribute to branch sales goals, and engage in divisional campaigns.
• Customer Experience:
  • Deliver an exceptional customer experience by making personal connections and uncovering financial needs.
  • Provide educated product and service recommendations based on expert knowledge.
  • Offer financial solutions that meet customer needs.
• Banking Operations:
  • Adhere to policies and procedures related to branch operations, including check cashing, deposit taking, and account opening.
  • Develop universal branch banking skills, performing both sales and teller functions.

Qualifications

• High school diploma or equivalent required.
• Some experience in a retail environment preferred but not required.
• Desire to develop skills in the banking industry and deliver superior customer experiences.
• Must be federally registered through the National Mortgage Licensing System (NMLS) with a record in good standing.

Skills

• Proficiency with Salem Five’s digital technology offerings.
• Proficient with mobile smartphones, texting, email, and application management.
• Proficient with desktop applications such as MS Office (Excel, Word, PowerPoint, Outlook).
• Ability to use the Internet for information search and location.
• Eagerness to embrace new and emerging technologies.

Benefits

• Medical, dental, and vision coverage.
• Flexible Spending and Health Savings Accounts.
• 401(k) matching.
• Tuition reimbursement.
• Employee referral program.
• Annual holiday reception and summer family outing.

Pay

Salary Range: $40,000 - $50,000 plus incentives. The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, and performance. This range may be modified in the future.

Physical Demands

The physical demands include regularly talking or hearing, frequently standing, walking, sitting, using hands, and reaching. Occasionally, the role requires climbing, balancing, stooping, kneeling, crouching, or crawling, and lifting/moving up to 10 pounds. Specific vision abilities include close vision. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.