Universal Banker I

About the role

As a Universal Banker I, you will be responsible for providing exceptional customer service, managing relationships with existing customers, and expanding our customer base through proactive outreach.

Responsibilities

• Handle a variety of customer inquiries and requests in a timely manner.
• Manage customer accounts, including opening new accounts, processing transactions, and resolving issues.
• Identify customer needs and provide tailored solutions to meet their financial goals.
• Build and maintain strong relationships with customers to foster loyalty and referrals.
• Participate in cross-selling activities to increase product usage and revenue.
• Adhere to all bank policies and procedures, ensuring compliance with regulatory requirements.

Requirements

• A high school diploma or equivalent.
• At least 1 year of experience in a customer service or sales role.
• Strong interpersonal and communication skills.
• Ability to work independently and manage multiple tasks simultaneously.
• Basic computer skills, including proficiency with Microsoft Office applications.

Qualifications

• Experience in banking or finance preferred.
• Knowledge of banking products and services.
• Excellent problem-solving and decision-making abilities.

Skills

• Customer service orientation.
• Effective communication and negotiation skills.
• Organizational and time management skills.
• Ability to work in a fast-paced environment.

Benefits

• Comprehensive health insurance coverage.
• Paid time off and holidays.
• Professional development opportunities.
• Flexible work schedule.

Pay

$20 - $25 per hour based on experience.

Schedule

Monday through Friday, 8:00 AM - 5:00 PM.

Note: The above details are subject to change and may vary based on the hiring manager's discretion.

For more information, please refer to the Universal Banker I job alert or sign up for alerts at the bottom of the page.

Resources: Banking Resources