UNIV - Clinic Manager | Dental Faculty Practice - College of Dental Medicine

About the role

The Dental Faculty Practice Clinic Manager oversees and manages the clinical and administrative operations for Dental Faculty Practice. Reporting to the Director of Clinical Operations, this role collaborates with the Director of Clinical Operations and the department Business Manager(s) to manage departmental financial resources and human resource functions.

Responsibilities

• Schedules all patients and providers, including managing the on-call schedule for DFP providers.
• Ensures adequate staffing and reassigns team members based on operational needs.
• Conducts routine staff meetings and collaborates with other Floor Managers and the Director of Clinical Operations to maintain operational consistency.
• Maintains staff performance, provides coaching and feedback, and participates in performance evaluations.
• Maintains inventory of dental instruments, supplies, and materials for the assigned floor.
• Manages the day-to-day operations of the DFP clinic, collaborating with the Business Manager to maintain and update the operating budget.
• Facilitates major equipment purchases with the department’s Business Manager.
• Monitors monthly inspection reports to ensure compliance with pharmaceuticals and dental materials.
• Develops and maintains clinical policies and procedures for the department.
• Tracks assets annually through Assets Management (AIM).
• Ensures staff adherence to CDM, MUSC, OSHA, HIPAA, and other applicable policies and procedures.
• Provides training and onboarding support for new dental assistants and hygienists on floor-specific protocols.
• Manages staff time and attendance, approves leave requests, and monitors compensatory time and/or overtime.
• Collaborates with Human Resources Director, Human Resources Business Partner, and Director of Clinical Operations on HR-related issues for the staff.
• Reports to and performs other duties as assigned by the Director of Clinical Operations and/or associated departmental faculty.

Requirements

• A high school diploma and five years relevant experience in business management, public administration or administrative services; or a bachelor's degree and three years experience in business management, public administration or administrative services.

Qualifications

• Ability to perform job functions in an upright position.
• Ability to perform job functions in a seated position.
• Ability to perform job functions while walking/mobile.
• Ability to work indoors.
• Ability to work outdoors in all weather and temperature extremes.
• Ability to work in confined/cramped spaces.
• Ability to perform job functions from kneeling positions.
• Ability to bend at the waist.
• Ability to squat and perform job functions.
• Ability to perform 'pinching' operations.
• Ability to fully use both hands/arms.
• Ability to perform repetitive motions with hands/wrists/elbows and shoulders.
• Ability to reach in all directions.
• Possess good finger dexterity.
• Ability to maintain tactile sensory functions.
• Ability to lift and carry 15 lbs., unassisted.
• Ability to lift objects, up to 15 lbs., from floor level to height of 36 inches, unassisted.
• Ability to lower objects, up to 15 lbs., from height of 36 inches to floor level, unassisted.
• Ability to push/pull objects, up to 15 lbs., unassisted.
• Ability to maintain 20/40 vision, corrected, in one eye or with both eyes.
• Ability to see and recognize objects close at hand.
• Ability to see and recognize objects at a distance.
• Ability to match or discriminate between colors.
• Ability to determine distance/relationship between objects; depth perception.
• Good peripheral vision capabilities.
• Ability to maintain hearing acuity, with correction.
• Ability to hear and/or understand whispered conversations at a distance of 3 feet.
• Ability to perform gross motor functions with frequent fine motor movements.
• Ability to work in dusty areas.