Unit Secretary - Stepdown Unit

About the role

Performs clerical and receptionist duties for the various assigned nursing unit. Complies with hospital policies and procedures, JCAHO standards, and current government regulations.

Responsibilities

• Enters pending final discharge into SMS (INVISION) system
• Identifies patient records accurately with patient label
• Reduces bulky charts as necessary; maintains storage of partial medical record until patient is discharged
• Assembles packets for diagnostic studies, admissions and surgical procedures
• Retrieves old medical records when directed
• Maintains housekeeping list of discharges and transfers
• Prepares alert band for patient allergies
• Prepares all medical records on discharge
• Organizes and fills medical record as needed
• Fax discharge instructions to the patient’s primary care physician after discharge
• Prepares IDT document
• Notifies monitor tech when a patient leaves the unit for a test/ procedure
• Affords assistance and provides resources regarding EMS (electronic medical record)
• Performs SMS (INVISION) functions: i.e. order entry, cancel, discontinues, discharge, consults, work requests, etc.
• Acts as receptionist for the nursing unit including:
• Greet visitors, make eye contact and walk them to the patient’s room
• Records and relays messages accurately to unit personnel
• Answers telephone and responds to the intercom; keeps telephone lines open for incoming calls
• Answers general inquiries from visitors, patients, volunteers and hospital personnel
• Answer call lights and notify appropriate staff
• Checks incoming mail and distributes
• Updates white boards in patient’s rooms
• Attends in-services and other educational programs as required
• Attends and participates in staff meetings
• Determines areas of self-improvement; writes developmental goals on performance appraisal
• Performs clerical duties related to departmental operations including:
• Maintains stock of clerical supplies
• Enters CPD and Pharmacy charges, (ED only- completes charging in ED apps)
• Enters maintenance work orders
• Maintains departmental inventory; enters orders for needed items from storeroom
• Assigns/ updates attributes as well as preparing the daily assignment sheet for the charge nurse to complete
• Completes daily assignments
• Maintain an organized/ clean nursing area
• Clean refrigerator on an as need basis

Qualifications

• High school diploma or equivalent
• Graduate of a Medical Assistant program or secretarial school preferred
• CPR certification preferred
• One (1) year of administrative or clerical experience