Unit Secretary-SICU-36 hrs/week-Days-West Bloomfield

Principal Duties And Responsibilities

• Customer Service
• Answer phones and facilitate communication between the nursing unit and callers.
• Respond to call lights.
• Clerical processing of new admissions including creating patient charts, other duties defined by unit (i.e. MyChart enrollment).
• Scheduling of post-discharge appointments with patients following the established business unit process.
• During downtime, process and back-enter non-medication orders placed during downtime.
• Maintain downtime paper forms.
• Perform monthly maintenance of BCA, printer and unit report.
• Notify appropriate resources for maintenance, track all requests and statuses for unit clinical, telecommunication (phone system) and computer equipment.
• Contact consultative services per business unit process.
• Process patient information after discharge, including disposition in electronic health record (EHR) and breakdown of patient chart.
• Assist with coordination of interpreter services after collaboration with nursing staff.
• Perform cleaning of unit clinical, telecommunication (phone system) and computer equipment during each shift.
• Re-boot computer equipment if needed.
• Perform tasks related to emergency response activities.
• Perform purposeful rounding according to unit standards.

Education/Experience Required

• A high school diploma or G.E.D. equivalent.
• One year in a healthcare setting such as medical office, hospital or laboratory required.
• Previous experience as a unit secretary preferred.

Additional Information

Organization: Henry Ford West Bloomfield Hospital

Department: HFWB 2nd Floor ICU (Surgical)

Shift: Day

Job Union Code: Not Applicable