Unit Secretary (PCU) (Monday - Friday 3p - 7p)

About the role

This position acts as a receptionist for a healthcare area or unit, performing various clerical duties and supporting patient care.

Responsibilities

• Greet guests, visitors, answer questions and provide assistance.
• Perform daily clerical duties including admissions and discharges according to established nursing procedures.
• Prepare and process requisitions for diagnostic and therapeutic services for patients as directed.
• Maintain stock of routine supplies in the area or unit according to par level.
• Support the assigned department by providing clerical support.
• Compile and maintain patient information logs, retrieve statistical data, and enter accurate patient charges.
• Communicate with patients, families, and visitors, directing them to appropriate personnel and resolving complaints.
• Interact with patients and families considering their age and developmental stages.
• Adhere to hospital policies and procedures, including guidelines for appropriate conduct, corporate compliance, diversity, and confidentiality.
• Identify and address potential risks to patients, taking steps to prevent incidents and reporting issues.

Requirements

• High School diploma or equivalent.
• Two (2) years of clerical experience in a healthcare setting.
• Preferred knowledge of medical terminology.

Qualifications

• Effective communication skills, both orally and written.
• Computer skills necessary.
• Ability to work effectively with others within a team to ensure quality patient care.
• Strong critical thinking skills.