Unit Secretary, Per Diem

STATUS: Per Diem
LOCATION: Rochester General Hospital
Postal Code: 14621

About the role

Provides administrative support for assigned nursing unit, including maintenance and monitoring of nurse call system, answering telephone and intercom calls, maintaining supply levels for unit, and reporting unit needs to other departments such as Environmental Services and Maintenance. Supports physicians and nurses as needed, performs daily rounding, and attends required meetings.

Responsibilities

• Maintains patient flow for the unit by verifying daily census list against actual census and updating in Care Connect.
• Notifies Bed Coordination of known discharges as they occur.
• Monitors and maintains nurse call system for the unit; responds to patient calls for service as needed.
• Answers telephone, routes calls, and provides administrative support for nursing and physicians; sorts and distributes mail.
• Greets visitors, patients, and team members entering the unit; provides escorts to other areas when needed.
• Assists in maintaining appropriate inventory and supply levels determined by the unit; monitors equipment inventory.
• Performs daily rounding of patients on the unit, updates whiteboards, surveys rooms for potential harm, and ensures safety measures are in place.
• Updates unit patient boards and maintains awareness of arrivals and discharges on the unit.
• Creates work orders, HELPSTAR tickets, and reports unit needs to environmental, engineering, injury prevention, or appropriate departments.
• Coordinates requests regarding patient valuables to assure appropriate consents are obtained to secure properties with the cashier or Public Safety officer.
• Assists with team member, physician, patient, and visitor inquiries.
• Provides secure transport of non-controlled medications from pharmacy to unit and from unit-to-unit when transporting patients in accordance with designated process.
• Ensures all pertinent in-patient forms are maintained on the unit.
• Attends department and organizational meetings.
• Completes annual mandatory compliance with Health Screen and HLC Learning.
• Completes scanning of patient documentation in a timely manner.
• Completes End of Life process, including documentation and notifications.
• May be required to function as a Certified Nursing Assistant when needed.
• Performs other duties as assigned.

For UMMC Unit Secretary/Aide

• Under the direction of an RN, provides patient care utilizing proper technique, assisting patients with personal hygiene and activities of daily living.
• Incorporates age-specific, cultural, spiritual, and end-of-life needs of the patient and significant other(s).
• Provides the RN with accurate information regarding patient needs and status in a timely manner.
• Clearly and accurately documents and records observed patient information and care provided, maintaining patient confidentiality at all times.
• Implements and assists with physical therapy functions including lifting, transferring, turning, and positioning of patients utilizing proper body mechanics.
• Obtains patient specimens and accurately records information according to department policies and procedures.
• Provides clerical and other administrative support to the Nursing Unit, utilizing all necessary equipment and systems while following established department procedures.
• Orders and maintains supplies to provide an optimally functioning unit.
• Serves as a resource for all unit staff on the proper operation of office equipment, providing assistance and training as necessary.
• Provides input as requested to various committees and participates in quality improvement as needed.
• Establishes and maintains a variety of complete, accurate, and timely records for the unit according to established policies.
• Coordinates unit activities with other departments to enhance quality patient care and efficient operations through effective communication.
• Encourages an environment that optimizes patient and environmental safety in accordance with policies, laws, and regulations.
• Identifies potential and actual risks; reports malfunctioning equipment.
• Communicates issues of concern and safety in a timely, appropriate manner.
• Fulfills and maintains certification/hospital requirements.
• Upholds the UMMC Standards of Behavior.
• Supports the multidisciplinary team approach.
• Abides by all hospital-approved policies, laws, and regulatory agencies.
• Complies with hospital policy and procedure, laws, and regulatory agencies.
• Adheres to the UMMC Standards of Behavior.
• Maintains all hospital and unit-based competencies.

Requirements

• Associate degree preferred.
• Two years of related work experience in a healthcare setting or customer service setting preferred.
• Effective verbal and/or written communication skills highly desired.
• Excellent communication and organization skills highly desired.
• Demonstrated experience with PC and office programs including database management, spreadsheets, word processing, and presentation software highly desired.

Qualifications

In Long Term Care Only: Certification in NYS as Certified Nursing Assistant (as it applies to Unit Secretaries when performing as Certified Nursing Assistants).

Physical Requirements

Sedentary Work - Exerting up to 10 pounds of force occasionally. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods.

Pay

Pay Range: $17.25 - $19.75