Unit Secretary Overflow Unit (4 South) Part Time-Days

Hiring range: $16.20 - $21.08/hour. Actual pay is determined based on job-related factors such as relevant experience, education, credentials, skills, internal equity, and business needs. Part-time, days available.

About the Role

This position works under the supervision of the Nurse Manager and Registered Nurses and under the direction of the Nurse Manager, Registered Nurse, and Licensed Practical Nurse. The Unit Secretary is responsible for customer service, chart management, retrieval of reports, and patient care duties.

Responsibilities

• Perform duties such as ordering supplies, order entry, filing of patient information, follow-up to patients and physician offices, and other secretarial/clerical duties as directed.
• Ensure accurate and timely order entry, retrieving testing results, researching CPOE to ensure correct order entry and medical record management for organized medical record maintenance.
• Prioritize workload and accurately complete daily duties.
• Navigate systems to access patient information to facilitate transfers.
• Utilize systems proficiently to communicate and order supplies, forms, etc.
• Demonstrate understanding of diverse patient care populations served within the community.
• Answer phones in a timely manner using appropriate phone etiquette skills and screen calls appropriately to support a positive service experience.
• Function as an advocate for positive customer service as the greeter of the unit.
• Maintain a clean, safe, and orderly work environment by cleaning work stations/areas, equipment; stocking supplies; placing equipment in proper storage areas.
• Promote teamwork by working effectively as a team member as well as independently. Seek assistance as needed.
• Consistently keep the team informed of changes as they arise, working closely with all team members to provide quality care and customer service.

Requirements

• High School Diploma or GED (Preferred).
• 1 year of clerical experience in a healthcare setting (Preferred).