Unit Secretary - Med-Surg

Shift: Full-Time, Days (7 a - 7 p) with rotating weekends

About the role

As a Unit Secretary, you will play a vital role in delivering exceptional care every day. You will create a welcoming, organized space where patients and families feel valued and informed. You will use clear, compassionate communication and attention to detail to keep the unit running smoothly and caring for others like family – one shift at a time.

Responsibilities

• Greeting and guiding patients and visitors with warmth and professionalism, offering updates, and ensuring they feel informed and supported
• Maintaining patient records accurately, entering physician orders, and protecting patient information
• Handling all communications between incoming calls and care team members promptly and clearly to keep the unit connected
• Keeping the environment clean, organized, and well-stocked to promote safety and comfort
• Taking initiative to solve challenges, support daily operations, and foster a culture of respect and teamwork

Requirements

• High School Graduate / GED

Benefits

Medical City Arlington offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Note: Eligibility for benefits may vary by location.

About the organization

Medical City Arlington is a 435+ bed full-service hospital located in south Arlington. Our services include heart & vascular, brain & spine, emergency and trauma care. We have cancer care, orthopedics, surgical and women's services for our patients. Our women’s complex has combined clinical excellence with thoughtful amenities including luxury maternity suites and personalized delivery methods.

Our culture is what sets us apart. We have formed a team that works together with purpose. We focus on delivering high-quality care in an environment filled with safety and compassion. Our team consists of over 1,400 full-time and part-time nurses, therapists, technicians and other healthcare colleagues. Medical City Arlington is proud to be a leader in Dallas/Fort Worth healthcare. We have nearly 700 skilled physicians that represent a wide variety of medical specialties. We are the official hospital of the Texas Rangers.

As a part of the Medical City network of hospitals and specialists, patients are ensured access to leading medical experts and advanced healthcare innovations across the network.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.