Unit Secretary – Emergency Department – West Hospital

About the role

Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.

Responsibilities

• Provides excellent, customer-focused service by prioritizing and navigating all internal and external calls in a prompt respectful manner from both internal customers and the community
• Schedules discharge follow up appointments
• Assists in recording traumas and codes within the facility
• Performs other administrative or clerical duties and projects as assigned

Requirements

• Prior healthcare clerical work (preferred, not required)
• EPIC Electronic Health Record (EHR) (preferred, not required)

Skills & Abilities

• Possesses problem-solving skills, basic computer skills, 25 WPM typing skills with excellent communication and interpersonal skills
• Engage with staff and patients in a professional manner
• Ability to be proactive in a rapidly changing environment

Benefits

Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
Tuition assistance, professional development and continuing education support

Pay

Details about pay are not specified in the job posting.

Schedule

Weekly Hours: 36 hours
Weekend/Holiday Rotation: Shifts run from 7p-730a