Unit Secretary - Emergency Department
Job Summary
Performs and participates in administrative duties which assist a hospital unit to function optimally. Maintains an organized healthcare setting and allows medical and nursing staff to focus on patient care. Maintains a line of communication between the patients and clinical staff.
Essential Functions
- Proficient in use of the computer, with good typing skills.
- Understands medical terminology and hospital department workflows.
- Enters orders in the computer accurately.
- Answers telephones professionally and promptly.
- Assists with registration, billing, and insurance authorization activities as needed.
- Schedules appointments, arranges transportation as needed.
- Familiar with Policies, Procedures, and Protocols.
- Care and Documentation meets current standards of practice and complies with all such guidelines.
Minimum Job Requirements
- Education & Experience: High school graduate or equivalent.
- Required Knowledge, Skills & Abilities: Moderate computer skill including Microsoft Office (Word, Excel, Outlook); strong interpersonal skills with an ability to work with people in close situations, using excellent communication and listening skills; strong organizational and prioritization ability; multitasking and time management is critical to performance of the role.
Physical Requirements
- On-the-job Time Spent In The Following Physical Activities: None of the time: Taste or Smell; Up to 1/3 of the time: Stand; Reach with hands and arms; From 1/3 to 1/2 of the time: Walk and Reach with Hands & Arms; Up to 2/3 of the time and more: Sit; Talk or hear; Use hands to finger, handle or feel.
- Physical Demands: None of the time: Extreme heat/cold; Wet/humid; fumes/airborne particles; work with explosives; vibration; outdoor weather; Working near moving mechanical parts; Toxic or caustic chemicals; Risk of electrical shock.
- Special Vision Requirements: Ability to hear alarms on equipment, patient call and instructions.
Work Environment
- The typical noise level for the work environment is: very quiet to moderate noise.
- Hearing requirements: ability to hear alarms on equipment, patient call and instructions.
Additional Information
- Physical Demands: None of the time: up to or more than 100 pounds; Up to 1/3 of the time: up to 50 pounds; From 1/3 to 1/2 of the time: no requirement; Up to 2/3 of the time and more: no requirement.
- Repetitive Motion Actions: From 1 – 2 hours per day: foot control; From 3 – 4 hours per day: grasping: firm/heavy; fine dexterity; From 5 – 6 hours per day: grasping: simple/light; From 7+ hours per day: hands; grasping: simple, light.
Compensation
Compensation Range: $22.46 - $33.97. Compensation is based on experience, with a range reflecting entry-level candidates through those with 15+ years of experience. Eligible positions may also qualify for additional compensation with applicable shift, weekend, certification, or other differentials. Additional Compensation Differential Opportunities: NOC Shift (7:00 PM–7:00 AM): +$3.50/hour. | Weekend Shift (12:00 AM Saturday–11:59 PM Sunday): +$3.00/hour. Non-Licensed Positions: NOC Shift (7:00 PM–7:00 AM): +$3.00/hour. | Weekend Shift (12:00 AM Saturday–11:59 PM Sunday): +$2.00/hour.
Benefits
Not specified.