Unit Secretary - Emergency Dept

Essential Duties & Responsibilities

• Documents and maintains data on patient records.
• Performs clerical / reception duties.
• Maintains a safe environment.
• Acts as a patient advocate.
• Cooperates as a member of the nursing unit, department and overall hospital team.
• Participates in performance improvement.
• Facilitates admission, discharge, and transfer of patients to various units and / or other institutions.
• Maintains the chart and all necessary forms and helps to maintain chart availability to physicians by keeping them in proper location.
• Transcribes physician orders.
• Conducts himself/herself effectively in stressful situations.
• Approaches situations with distressed patients, families, and visitors in a calm, professional manner.

Education

• A High School Diploma or GED is required.

Certification

• CPR is required.

Experience

• Current knowledge of clinical practice.
• Ability to operate and handle many kinds of complex equipment: copy machine, intercom system, telephones, computer and fax machine.
• Ability to communicate effectively both verbally and in writing.
• Clerical experience preferred.
• Experience in computer order entry.
• Ability to handle frequent interruptions and distractions.