Unit Secretary - Emergency Department, Full Time, Nights

About the role

Located at Cape Fear Valley Medical Center in Fayetteville, North Carolina, Emergency Department, Nursing Support. Provide clerical services to maximize the functioning of the unit. Maintain responsibility for the telemetry emergency phone.

Responsibilities

• Greet patients upon admission by introducing themselves and welcoming patient to the unit
• Introduce self to patients daily with face-to-face contact
• Identify the patient by using name and date of birth to include checking medical records that accompany the patient and patient armband
• Act as receptionist and greets hospital staff and visitors
• Initiate, receive, and deliver telephone messages related to unit activities
• Maintain patients’ charts on assigned units
• Order and maintain adequate supply levels on unit
• Assume responsibility for answering the telemetry emergency phone and pass responsibility if leaving the desk
• File telemetry strips in a timely manner in the location predetermined by the floor
• Set up assignments in Responder system, answers call lights, and sets services as necessary
• Demonstrates responsibility concerning customer satisfaction, patient throughput, and hospital capacity
• Other duties as assigned

Requirements

• High school diploma or equivalent required
• Completion of medical terminology course preferred
• 1 year Medical Assistant or Nursing Assistant experience preferred

Skills

• Proficiency in reading, writing, and speaking the English language
• Ability to work at computer/monitor for long periods
• Ability to remain calm under emergency situations
• Sits for prolonged periods
• Ability to communicate verbally
• Auditory and visual acuity to accurately perform job functions
• Position may involve skin, eye, mucous membrane, or parenteral contact with blood or other potentially infectious material

Schedule

Nights