Unit Secretary- Emergency Department, Full Time Days

Summary

Provide clerical services to maximize the functioning of the unit. Maintain responsibility for telemetry emergency phone.

Major Job Functions

• Greet patients upon admission by introducing themselves and welcoming patient to the unit
• Introduce self to patients daily with face-to-face contact
• ID the patient by using name and date of birth to include checking medical records that accompany the patient and patient armband
• Act as receptionist and greets hospital staff and visitors
• Initiate, receive, and deliver telephone messages related to unit activities
• Maintain patients’ charts on assigned units
• Order and maintain adequate supply levels on unit
• Assume responsibility for answering the telemetry emergency phone and pass responsibility if leaving the desk
• Files telemetry strips in a timely manner in the location predetermined by the floor
• Set up assignments in Responder system, answers call lights, and sets services as necessary
• Demonstrates responsibility concerning customer satisfaction, patient throughput, and hospital capacity
• Other duties as assigned

Minimum Qualifications

• Education And Formal Training: High school diploma or equivalent required
• Completion of medical terminology course preferred
• Work Experience: 1 year Medical Assistant or Nursing Assistant experience preferred
• Knowledge, Skills, And Abilities Required: Proficiency in reading, writing, and speaking the English language
• Physical Requirements: Ability to work at computer/monitor for long periods
• Ability to remain calm under emergency situations
• Sits for prolonged periods
• Ability to communicate verbally
• Auditory and visual acuity to accurately perform job functions

Required Licenses And Certifications

Cape Fear Valley Health System is an Equal Opportunity Employer