Unit Secretary- Days

Job Summary

Hiring since 1985, Boston Health Care for the Homeless Program (BHCHP) ensures equitable and dignified access to high-quality health care for all individuals experiencing homelessness in greater Boston. With over 10,000 patients annually, we strive to provide comprehensive care across 30+ locations.

BHCHP is dedicated to transformative work, focusing on human dignity, mutual respect, and the right to comprehensive health care for all. We aim to break down systemic barriers through community-based services that prioritize social determinants of health.

Responsibilities

• Phone coverage and call triage
• Act as a liaison between different sites
• Schedule and record appointments
• Facilitate transportation arrangements
• Transcribe and enter information into McInnis House database
• Collect, collate, and enter data
• Communicate with patients and administrative staff, contributing to the caregiving team

Requirements

• High School Diploma or equivalent
• Minimum one year experience in a clinical setting
• Secretarial training a plus
• Bilingual a plus
• Medical terminology knowledge
• Strong computer skills
• Excellent organizational, communication, and interpersonal skills
• Proficient reading and writing skills
• Outstanding customer service skills

Benefits

• Competitive time off policy
• Health, dental, and vision insurance
• 403B retirement savings plan
• Pre-tax MBTA pass program with 40% discount
• Additional compensation for demonstrated bilingual proficiency

Pay

The starting salary range is $22.25 - $35.60 per hour, with actual offers based on years of relevant experience.

Qualifications

• High School Diploma or equivalent
• One year of experience in a clinical setting
• Secretarial training a plus
• Bilingual a plus
• Medical terminology knowledge

Skills

• Strong computer skills
• Excellent organizational, communication, and interpersonal skills
• Proficient reading and writing skills
• Outstanding customer service skills

Benefits

• Time off policy
• Health, dental, and vision insurance
• 403B retirement savings plan
• MBTA pass program with 40% discount
• Additional compensation for bilingual proficiency

Pay & Schedule

Full-time, 40 hours per week, Monday – Friday, 7am - 3:30pm

Union

Yes, Union Name: 1199 SEIU

Patient Facing

Yes

Covid-19 Vaccination

Covid-19 Vaccination: Proof of vaccination is optional for employment. Candidates who are offered employment will be provided details on how to demonstrate receipt of vaccination if chosen.

EEO Statement

Boston Health Care for the Homeless Program is an equal opportunity employer and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information, or any other basis prohibited by applicable law.