Unit Secretary- Cardiac ICU Jeff Hwy Full Time NIGHTS

Job Duties

Provides clerical support for the department.

Responds to requests from patients, family, and staff and refers to appropriate personnel as needed.

Serves as Patient Experience Ambassador for the unit.

Affirms EPIC chart reports to ensure proper unit charges.

Other Related Duties

Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.

Physical and Environmental Demands

Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects.

Knowledge, Skills and Abilities (KSAs)

• Computer skills and dexterity required for data entry and retrieval of information.
• Effective verbal and written communication skills and the ability to present information clearly and professionally.
• Proficient with Windows-style applications, various software packages specific to role and keyboard.
• Strong interpersonal skills.
• Thorough understanding of current medical terminology.
• Self-directed with the ability to work independently and exercise sound judgment in difficult situations.
• Strong organizational, planning and time management skills.