Unit Secretary – ICU (5AM - 5PM / Full-Time)

About the Role

Under the supervision of the Director of Nursing, Clinical Manager, or designee, this position assists in planning, organizing, implementing, and evaluating the activities occurring in the Nursing Station by performing clerical and receptionist duties and maintaining the physical environment of the area.

Responsibilities

• Demonstrates knowledge and skill of office equipment and order entry systems to enable processing of orders in a complete, accurate, and timely manner.
• Processes patient, physician, and staff communications in a time-conscious, organized manner to ensure information is relayed to the appropriate personnel.
• Assists with patient care and room preparation as directed by nursing staff or designee to address patient needs and safety.
• Orders and restocks office supplies as needed to provide adequate stock to meet daily unit needs.
• Complies with organizational policies, procedures, and practices to ensure quality job performance and hospital compliance.
• Maintains all department and unit-specific competencies.
• Displays Service Excellence as evidenced by practicing the mission, vision, and values of the organization to promote patient satisfaction.

Requirements

• High school graduate or equivalent.
• Current BLS CPR certification or obtain within 6 months of hire.
• Strong collaboration and organizational skills.
• Strong technology, typing, and computer skills.
• Positive service-oriented interpersonal and communication skills.
• Demonstrates knowledge and skills necessary to provide care appropriate to the age of the patient served.
• Demonstrates knowledge of the principles of growth and development over the life span and the ability to assess data reflective of patient status.
• Ability to interpret information needed to identify each patient’s requirements relative to their age-specific needs.

Preferred Qualifications

• Medical terminology or experience in a medical/healthcare setting.
• Secretary, receptionist, registration, and/or customer service experience.

Physical Demands

This position requires a full range of body motion with intermittent activities in walking, sitting, lifting, bending, squatting, climbing, kneeling, twisting, and standing. The associate will be required to lift 50 pounds or more and lift work above the shoulder. Corrected vision and hearing in the normal range are required. Excellent verbal communication skills are necessary to perform daily tasks. This position is classified at risk for possible occupational exposure to bloodborne pathogens (HBV, HIV, etc.).