Unit Secretary AHN

About the role

The Emergency Department at Navicent Health Medical Center - Baldwin is seeking a part-time, benefits-eligible individual to join our team. The schedule is flexible, ranging from as needed to specific hours.

Responsibilities

• Accurately enters orders into computer and records current time on order sheet.
• Reviews all charts for stat/now orders and immediately notifies nurse of orders.
• Follows correct procedure in relaying orders to Pharmacy and other departments.
• Clarifies all unfamiliar orders with nurse, physician or physician extender.
• Follows through on order verification, flagging charts and 24-hour verification.
• Effectively manages different levels of downtime/recovery.
• Schedules and successfully completes all PRISM update training courses.
• Maintains medical record and assures HIPAA regulations met.
• Maintains user class confidentiality.
• Prints and collates appropriate documents.
• Affirms only authorized individuals attain access to patient charts/PHI and maintains confidentiality.
• Affirms sufficient chart packets assembled.
• Breaks down discharge charts per policy in preparation for pickup by HIM.
• Affirms all pages/forms are labeled with correct patient identification.
• Serves as central communication and reception hub for the unit.
• Relays patient and family requests promptly and correctly.
• Relays alarm information promptly and correctly.
• Initiates and coordinates phone calls to ancillary departments, employees, and other members of the healthcare team as requested/required, keeping up with phone and beeper assignments.
• Recognizes and assists physicians and other disciplines in locating charts, staff, lab and radiology reports.
• Serves as main receptionist for patients, families, visitors, and others on the unit.
• Maintains order and cleanliness of the central station and operations of designated equipment.
• Maintains and trouble shoots office and communication equipment (i.e. fax, printer, scanner, etc.).
• Changes/removes printer paper, toner, etc.
• Completes work orders for Facility Management and Clinical Engineering and follows up on status checklist.
• Affirms timely throughput patient processes.
• Maintains unit log book accurately and timely.
• Admits, transfers and discharges patients according to procedure, including entry into various Clinical Information and communication Systems.
• Affirms timely communication with Charge Nurse/patient’s nurse and other departments to assure optimal patient throughput.
• Prepares patient armbands and information as requested.
• Ensures bed tracking process is utilized for initiating changes in bed status.
• Manages discharge/transfer charts in a timely manner, assuring no delays in process.
• Facilitates obtaining supplies and materials for patient care, assuring appropriate charges.
• Affirms all supplies are counted, ordered and charges are captured as appropriate for unit.
• Affirms appropriate stock of supplies.
• Orders forms and supplies for unit to assure appropriate stock.
• Facilitates obtaining equipment, supplies, or blood as appropriate.
• Enters charges and other information into various systems as appropriate.

Qualifications

• Licensure, Registration, And/or Certification Required: None
• Education Required: High school diploma or GED equivalency certification required
• Experience Required: One year experience with computer programs and public contact required. Must have demonstrated ability to prioritize and organize work in stressful environments and deal with customers in a positive manner.
• Knowledge, Skills & Abilities Required: Six to eight weeks structured training required. An additional two to three weeks of shift orientation required to become independently functional. Demonstrates ability to operate and problem solve with equipment. Must be able to perform duties with a high degree of accuracy. Must have good communication skill. Must be able to utilize tact and diplomacy when dealing with patients, patient’s families, visitors, physicians and other members of the staff. Must display courtesy and friendliness at all times. Must be able to work irregular schedules, holidays and weekends due to staffing and census fluctuation. Discretion required in handling confidential information. Must be able to recognize the pivotal nature of the position and the potential impact on the hospital growth, service excellence and financial performance.
• Physical Requirements And Working Conditions: Must be able to use visual acuity to see monitor screen, computer and hard copy materials. Must be able to hear and verbally communicate in person and over the phone or radio. Must be able to sit for prolonged periods of time (up to 2 hours). Must be able to comprehend and learn operation of various office equipment. Must have functional range of motion of the cervical, thoracic and lumbar spines, upper and lower extremities with a grip strength of 50-60# specific to job evaluation. Must be able to forward reach, overhead reach, bend, squat, kneel and apply proper body mechanics during the transfers and transport supplies and/or equipment using proper body mechanics. Must be able to lift up to 10# specific to job evaluation.

Benefits

Advocate Health offers a comprehensive suite of Total Rewards, including:

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Education Assistance Program

Pay

$18.85 - $28.30 per hour

Schedule

As needed, all shifts.