Unit Secretary AHN

About the role

The Emergency Department at Navicent Health Medical Center-Baldwin is seeking a part-time, benefits-eligible individual to join our team. The position is available on a flexible schedule, with hours ranging from 0 to As needed.

Responsibilities

• Accurately enters orders into computer and records current time on order sheet.
• Reviews all charts for stat/now orders and immediately notifies nurse of orders.
• Follows correct procedure in relaying orders to Pharmacy and other departments.
• Clarifies all unfamiliar orders with nurse, physician or physician extender.
• Follows through on order verification, flagging charts and 24 hour verification.
• Effectively manages different levels of downtime/recovery.
• Schedules and successfully completes all PRISM update training courses.
• Maintains medical record and assures HIPAA regulations met.
• Relays patient and family requests promptly and correctly.
• Relays alarm information promptly and correctly.
• Initiates and coordinates phone calls to ancillary departments, employees, and other members of the healthcare team as requested/required, keeping up with phone and beeper assignments.
• Serves as main receptionist for patients, families, visitors, and others on the unit.
• Maintains order and cleanliness of the central station and operations of designated equipment.
• Maintains and trouble shoots office and communication equipment (i.e. fax, printer, scanner, etc.).
• Changes/ removes printer paper, toner, etc.
• Completes work orders for Facility Management and Clinical Engineering and follows up on status checklist.
• Maintains unit log book accurately and timely.
• Admits, transfers and discharges patients according to procedure, including entry into various Clinical Information and communication Systems.
• Assures timely communication with Charge Nurse/ patient’s nurse and other departments to assure optimal patient throughput.
• Prepares patient armbands and information as requested.
• Ensures bed tracking process is utilized for initiating changes in bed status.
• Manages discharge/ transfer charts in a timely manner, assuring no delays in process.
• Facilitates obtaining supplies and materials for patient care, assuring appropriate charges.
• Ensures all supplies are counted, ordered and charges are captured as appropriate for unit.
• Assists with stocking of supplies as appropriate.
• Orders forms and supplies for unit to assure appropriate stock.
• Facilitates obtaining equipment, supplies, or blood as appropriate.
• Enters charges and other information into various systems as appropriate.
• Demonstrates Commitment to Coworkers and professional growth.
• Facilitates correct placement of all communications received from printer—notifies patient’s nurse of any orders entered by physician.
• Attends 50% of staff and quarterly MR meetings, reading and initialing minutes of all missed meetings.
• Attends relevant in-service education.
• Performs other duties as assigned.
• Demonstrates Commitment to Co-workers for Health Care.

Requirements

• Licensure, Registration, And/or Certification Required: None
• Education Required: High school diploma or GED equivalency certification required
• Experience Required: One year experience with computer programs and public contact required. Must have demonstrated ability to prioritize and organize work in stressful environments and deal with customers in a positive manner.

Skills & Abilities

• Six to eight weeks structured training required.
• An additional two to three weeks of shift orientation required to become independently functional.
• Demonstrates ability to operate and problem solve with equipment.
• Must be able to perform duties with a high degree of accuracy.
• Must have good communication skill.
• Must be able to utilize tact and diplomacy when dealing with patients, patient’s families, visitors, physicians and other members of the staff.
• Must display courtesy and friendliness at all times.
• Must be able to work irregular schedules, holidays and weekends due to staffing and census fluctuation.
• Discretion required in handling confidential information.
• Must be able to recognize the pivotal nature of the position and the potential impact on the hospital growth, service excellence and financial performance.

Physical Requirements And Working Conditions

• Must be able to use visual acuity to see monitor screen, computer and hard copy materials.
• Must be able to hear and verbally communicate in person and over the phone or radio.
• Must be able to sit for prolonged periods of time (up to 2 hours).
• Must be able to comprehend and learn operation of various office equipment.
• Must have functional range of motion of the cervical, thoracic and lumbar spines, upper and lower extremities with a grip strength of 50-60# specific to job evaluation.
• Must be able to forward reach, overhead reach, bend, squat, kneel and apply proper body mechanics during the transfers and transport supplies and/or equipment using proper body mechanics.
• Must be able to lift up to 10# specific to job evaluation.

Advocate Health

Advocate Health offers a comprehensive suite of Total Rewards, including competitive compensation, generous retirement offerings, programs that invest in your career development, and much more. For more information, please refer to the provided notes.