Unit Secretary - 3B - Full Time - 7a-7:30p

About the role

Under the supervision of the department director, manager and/or Registered Nurse, the Unit Secretary is responsible for performing a variety of receptionist and clerical duties relating to the updating and organization of information on the nursing units; coordinating work with the unit as well as with other units/departments; reporting pertinent information to the immediate supervisor; responding to inquiries and requests from staff personnel, etc. Supports, and is responsible for incorporating into job performance, the Frederick Health (FH) mission, vision, core values and customer service philosophy and adheres to the FH Compliance Program, including following all regulatory requirements and the FH Standards of Behavior.

Responsibilities

• Receives, greets and directs patients, visitors and hospital personnel.
• Receives requests from patients and families and refers requests to appropriate person.
• Answers the telephone in a professional manner; directs calls to appropriate individuals and/or takes messages. This includes units that forward the phone if no secretary scheduled.
• Initiates, assembles and maintains medical records for all patients on the assigned departments.
• Assisting staff with picking up blood products, equipment and other essentials for patient care.
• Completes all forms, requisitions, computer verifications and communications necessary to implement orders.
• Utilizes computer to enter patient admission data, change orders, requisition supplies and generate/receive interdepartmental communications.
• Answering call lights using West-Com