Unit Receptionist (Per Diem) - Outpatient Rehab Services

About the role

Under the leadership of the department office supervisor, the unit receptionist (UR) performs duties related to scheduling and pre-registration for upcoming services to assure a smooth process for the patient.

Responsibilities

• Reviewing orders from physicians and assuring therapy is scheduled accordingly
• Providing clear and accurate instructions/information to patients regarding upcoming appointments
• Verifying insurance type and assuring required authorizations are in place for worker’s compensation and state and county programs
• Entering complete and accurate data utilizing computer technology while ensuring existing data is accurate
• Ensuring that therapist/physician schedules are as full and compactly scheduled as possible

Requirements

• At least 1-year clerical experience in a fast-paced healthcare setting (scheduling, answering phones, typing, filing)
• Basic understanding of insurance requirements
• Knowledge and experience with medical terminology
• Basic computer skills, including Microsoft Word, Outlook and Excel
• Excellent communication skills
• Ability to maintain a positive professional demeanor in a demanding environment
• Excellent customer service skills
• Ability to quickly comprehend new techniques and concepts and adapt readily to change

Qualifications

• High school diploma, G.E.D., or equivalent work experience in related field

Schedule

Assigned work hours: various hours from 7:30 a.m. to 5 p.m., Monday‑Friday. Position type: Per Diem.

Pay

Pay range (based on years of applicable experience): $35.36 to $47.32 per hour. Hourly evening shift differential: $2.01. Hourly night shift differential: $2.95.