Unit Host

About the role

Thomas Cuisine is an award-winning, privately held contract food service company founded in 1986. We advocate the healing power of whole foods and prepare scratch-made cuisine fresh each day. Every team member is an ambassador, carrying out our mission, reflecting our values, and building relationships while "doing the right thing."

Responsibilities

• Assist in the preparation and delivery of meals to patients, staff, and visitors.
• Ensure that food is prepared and served according to dietary guidelines and safety standards.
• Obtain patients' meal orders in-person, ensuring they align with dietary restrictions and physician-prescribed diets.
• Maintain cleanliness and orderliness of the kitchen, dining areas, and food service equipment.
• Ensure proper storage of food items, following First In, First Out (FIFO) procedures.
• Stock the kitchen and dining areas with necessary supplies and food items.
• Dispose of trash and waste in designated areas, ensuring compliance with health and safety regulations.
• Maintain adequate levels of supplies and materials.
• Identify and utilize cleaning chemicals following directions recommended by the manufacturer and per Material Safety Data Sheets (MSDS).
• Follow all safety and risk management policies and procedures.
• Participate in regular safety meetings and training sessions.
• Complete temperature and safety logs as they relate to the Unit Host position, ensuring accurate and timely documentation.
• Follow food and physical safety guidelines as outlined in the company's policies, as well as state and federal regulatory agencies, including the California Department of Public Health (CDPH), Joint Commission, and Centers for Medicare & Medicaid Services (CMS).
• Adhere to the department's infection control policies and procedures to ensure a safe and sanitary environment.
• Follow the facility's protocols for the hazardous materials and waste program, ensuring proper handling, storage, and disposal of hazardous materials.
• Interact and collaborate with nursing staff to address and meet patients' dietary needs.
• Assist clinical dietitians in monitoring patients as requested, including but not limited to patients on calorie counts or specialized and restricted diets.
• Contribute to patient satisfaction goals by providing professional quality service to all patients, nursing, medical, and other hospital staff.
• Practice proper hand hygiene at all times.
• Answer customers' questions or direct them as needed.
• Perform other duties as assigned by the dietary manager or supervisor.

Requirements

• High school diploma or GED preferred.
• Previous experience in a similar role is a plus, but not required.
• Strong customer service skills and ability to follow dietary guidelines and safety standards.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Strong attention to detail and commitment to maintaining high cleanliness standards.
• Good communication skills and ability to work well with others.
• Flexibility to work various shifts, including weekends and holidays.
• Basic knowledge of food safety and sanitation practices.
• Ability to read, write, and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to apply common sense and understanding to carry out directions given in written or oral form.
• Ability to problem solve.
• Ability to add, subtract, multiply, and divide whole numbers and compute ratios and percent's.
• Ability to learn a variety of different diets and identify alternatives for patients with dietary restrictions.
• Must have a valid California Food Handlers Certification or will obtain within seven days of hire.

Physical and Sensory Requirements

• Ability to lift and move objects, up to 40 pounds.
• Ability to stand, walk, and move around for extended periods.
• Ability to bend, stoop, and reach frequently.
• Manual dexterity to handle kitchen equipment, utensils and meal ordering system.
• Ability to work in a busy, sometimes noisy environment.