UNIT DIRECTOR TEXAS STATE UNIVERSITY

Job Summary

Working as Unit Director at SSC, you will be responsible for the overall cleanliness, sanitation, and security of the assigned buildings of a Higher Ed or K-12 campus coordinating all work activities of janitorial personnel in accordance with company guidelines to ensure customer satisfaction and the highest standards of cleanliness, sanitation, and security.

Key Responsibilities

• Lead all aspects of and coordinate all activities of our janitorial personnel, ensuring seamless operations and outstanding service delivery.
• Provide guidance, supervision, and mentorship to supervisors and hourly employees, fostering their professional growth and ensuring adherence to company guidelines.
• Conduct regular inspections, address complaints promptly, and take corrective action to maintain cleanliness standards.
• Maintain equipment maintenance and inventory of supplies to ensure efficient operations and timely completion of tasks.
• Act as a liaison between building occupants/administrators and janitorial staff, communicating directives and ensuring alignment with customer expectations and organizational goals.
• Ensure tasks are completed on time and to the highest standards, encouraging a culture of accountability and excellence.
• Cross-train and develop personnel for multiple roles, increasing versatility and efficiency within the team.
• Monitor and report budgetary issues, demonstrating fiscal responsibility and contributing to cost-effective operations.

Preferred Qualifications

• College degree preferred.
• One to two years as supervisor in housekeeping or service-related field with high customer/client contact required.
• Strong work ethic, intense drive, and initiative for quality and customer service.
• Excellent written and oral communication skills.
• Excellent problem-solving skills both one-on-one and in group situations.
• Ability to engage and motivate staff.
• Understanding of budgeting processes and awareness of profit and loss concepts.
• Excellent administrative and organizational skills and ability to prioritize.
• Ability to work with heavy cleaning equipment.
• Valid driver's license and clean driving record, ensuring safe operation of company vehicles in accordance with traffic laws and conditions.

Benefits

• Medical/Dental/Vision Insurance
• 401K with Company Match
• Disability Insurance
• Life Insurance/AD
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace & Employee shopping program