Unit Coordinator (Pool/PRN)

What You'll Do

• Provides administrative and clerical support of clinical services
• Oversees the individual registration process, insurance verification, answering phones, general office projects, tracking of unit census and coordination with clinical staff to ensure efficient functioning of the unit
• Registers individuals for services, including verification of Medicaid eligibility, enrollment with a health plan, and/or confirmation of other third-party insurers
• Collects appropriate authorizations and release of information documents
• Schedules appointments (if applicable)
• Works collaboratively with the clinical team and communicates any concerns regarding an individual's presentation (psychiatric or medical) to the appropriate discipline
• Greets and receives visitors
• Maintains security by following procedures, monitoring logbook, issuing visitor badges
• Oversees episode of care in Electronic Health Record (EHR) with accuracy and efficiency
• Coordinates the discharge of individuals with other inpatient facilities and within the EHR
• Obtains clinical records/documents as requested
• Communicates information to physicians, nurses, and clinical team members
• Coordinates with other providers to assist with the discharge and/or transfers
• Assists with involuntary admission process
• A liaison to all departments and is the key communication link between multiple disciplines associated with individual care and the smooth functioning of the unit
• Promotes a welcoming environment with excellent customer service
• Serves as a resource to families, visitors, and vendors
• Answers incoming calls, provides information, transfers calls and/or takes messages as necessary
• Performs all other duties as assigned

What You'll Bring

• High School Diploma or equivalent
• 1 year of exceptional service customer service-oriented work experience
• 3 years of clerical experience
• Current Notary or have the ability to become a notary within the first 90 days
• Must be able to perform Safe Clinch patient restraint techniques
• The Company has a mandatory vaccination policy. All successful applicants must be fully vaccinated, including showing proper documentation, or otherwise be exempt pursuant to the Company's exemption process prior to their start date as a condition of employment
• Complete all credentialing requirements within the required time period, including but not limited to obtaining a National Provider Identifier (NPI), Medallion enrollment, Medicare enrollment, and any other necessary credentials as required for the role

It Would Be Great If You Had

• Previous behavioral health experience

What We Offer

Full-time only:

• Employees (and their families) are offered comprehensive health insurance, including Medical, Dental, Vision, Accident, Critical Illness, and Hospital Indemnity
• CHS pays for Basic Life, AD&D, Short and Long-Term Disability
• Voluntary Life insurance option for employees and their families
• Health Savings Accounts (with $1,000 to $2,000 employer contribution depending on plan)
• Flexible Spending Accounts (health care and dependent care)
• 401k company match after 6 months (50% of deferrals up to 6% of compensation)
• Generous PTO starting at 160 hours accrued annually and 12 recognized company holidays

All Employees (Pool, Part-time and Full-time):

• Employee Assistance Program to help with confidential emotional support, work life solutions, financial solutions, legal assistance, or online support
• After 90 days, you are auto enrolled in the 401k Plan

Pay

Kirkland, Washington Pay Range $21.28 - $26.12 USD

Shift Differentials

• +$2/hr -> Monday-Thursday Nights
• +$3/hr -> Friday-Sunday Nights
• +$2/hr -> Saturday-Sunday Days