Unit Coordinator / Endoscopy
Mass General Brigham · Newton, MA · Today
Healthcare$17.71–$25.28/hrFull-time
About the role
Provides administrative support to unit-based and hospital-wide clinicians and staff, serving as the liaison between patients, visitors, and clinicians. Expected to effectively organize priorities, complete tasks on time, and manage confidential patient information. Responsible for partnering with nursing to coordinate the day-to-day patient flow, including communication to key players regarding patient admissions, discharges, and transfers. Also expected to provide outstanding services for every customer interaction. Actual job duties may vary by department.
Responsibilities
- Provide administrative support to clinicians and staff
- Serve as liaison between patients, visitors, and clinicians
- Organize priorities and manage confidential patient information
- Coordinate day-to-day patient flow, including admissions, discharges, and transfers
- Communicate effectively with key stakeholders regarding patient status
- Deliver outstanding customer service in every interaction
Requirements
- High School Diploma or Equivalent required (Associate's Degree in a related field preferred)
- 1-2 years of administrative support experience
- Proficiency with office procedures and equipment (filing, copying, scanning, printing, faxing)
- Proficiency in MS Office
- Ability to proofread and edit written documents
- Strong verbal and written communication skills
- Strong interpersonal skills
- Familiarity with medical terminology
- Ability to use standard office equipment and phone systems
- Time management skills for self and others
Qualifications
Certified Health Unit Coordinator (National Association of Health Unit Coordinators - NAHUC) preferred.
Physical Requirements
- Standing: Occasionally (3-33%)
- Walking: Occasionally (3-33%)
- Sitting: Constantly (67-100%)
- Lifting: Occasionally (3-33%) 20lbs - 35lbs
- Carrying: Occasionally (3-33%) 20lbs - 35lbs
- Pushing: Rarely (Less than 2%)
- Pulling: Rarely (Less than 2%)
- Climbing: Rarely (Less than 2%)
- Balancing: Occasionally (3-33%)
- Stooping: Occasionally (3-33%)
- Kneeling: Rarely (Less than 2%)
- Crouching: Rarely (Less than 2%)
- Crawling: Rarely (Less than 2%)
- Reaching: Occasionally (3-33%)
- Gross Manipulation (Handling): Constantly (67-100%)
- Fine Manipulation (Fingering): Frequently (34-66%)
- Feeling: Constantly (67-100%)
- Foot Use: Rarely (Less than 2%)
- Vision - Far: Constantly (67-100%)
- Vision - Near: Constantly (67-100%)
- Talking: Constantly (67-100%)
- Hearing: Constantly (67-100%)
Pay
$17.71 - $25.28/Hourly (Grade 3)
Schedule
- Scheduled Weekly Hours: 40
- Employee Type: Regular
- Work Shift: Day (United States of America)
Work Location
2014 Washington Street (Onsite)